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Cleaning
Cleaning
Suitable maintenance and cleaning products can be
purchased from the after-sales service or in our e-Shop.
Hob
Cleaning
Always clean the hob after cooking. This will prevent
food deposits from becoming burned on. Only clean the
hob after the residual heat indicator has gone out.
Clean the hob with a damp dish cloth and dry it with a
cloth or towel to prevent limescale build-up.
Only use cleaning agents that are suitable for this type
of hob. Observe the manufacturer's instructions on the
product packaging.
Never use:
Undiluted washing-up liquid
Cleaning agents designed for dishwashers
Abrasive cleaners
Harsh cleaning agents, such as oven spray and
limescale remover
Scouring pads
High-pressure cleaners or steam jet cleaners
Stubborn dirt is best removed with a glass scraper,
available from retailers. Observe the manufacturer's
instructions.
You can obtain a suitable glass scraper from customer
services or through our online shop.
Using a special sponge for cleaning glass-ceramic hobs
achieves a great cleaning result.
Note: Do not use any cleaning agents while the hob is
still hot. This may mark the surface. Make sure that any
residue left by cleaning agents is removed.
Hob surround
To prevent damage to the hob surround, observe the
following instructions:
Only use warm soapy water
Wash new dish cloths thoroughly before use.
Do not use harsh or abrasive cleaning agents.
Do not use a glass scraper or sharp objects.
Control knob
Only use warm detergent solution. Do not use harsh or
abrasive cleaning products. Do not use a glass scraper,
as this may damage the control knob.
Lemon and vinegar are not suitable for cleaning the
control knob, as this may cause dull patches to appear
on the knob.
Potential marks
Limescale and
water marks
Clean the hob as soon as it has cooled
down. You can use a cleaning agent suit-
able for glass-ceramic hobs.*
Sugar, rice starch
or plastic
Clean immediately. Use a glass scraper.
Caution: Risk of burns.*
* Then clean with a damp dish cloth and dry with a cloth or
towel.
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Frequently Asked Questions (FAQ) en
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Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Noises
Why can I hear noises while I'm cooking?
Noises may be generated while using the hob depending on the characteristics of the base of the cookware. These
noises are normal for induction technology. They do not indicate a defect.
Possible noises:
A low humming noise of the kind a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is
reduced.
Low whistling noise:
Occurs when the cookware is empty. The noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from layers of different material or when using cookware of different sizes and dif-
ferent materials at the same time.The volume of the noise may vary depending on the quantity of food being cooked
and the cooking method.
High-pitched whistling noises:
May occur if two hotplates are used at the highest heat setting at the same time. The whistling noises disappear or
become quieter when the heat setting is reduced.
Fan noise:
The hob is equipped with a fan that automatically switches on at high temperatures. The fan may continue to run even
after you have switched off the hob if the temperature detected is still too high.
Cookware
Which types of cookware can be used with the induction hob?
You can find information on which types of cookware can be used with an induction hob in the section entitled
~ "Induction cooking".
Why is the hotplate not heating up and why is the heat setting flashing?
The cookware is on a different hotplate to the one that has been switched on.
Check that you have switched on the correct hotplate.
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to
its size. You can find information on the type, size and positioning of the cookware in the sections entitled
~ "Induction cooking" and ~ "Flexible cooking zone".
Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat set-
ting?
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to
its size. You can find information on the type, size and positioning of the cookware in the sections entitled
~ "Induction cooking" and ~ "Flexible cooking zone".
Cleaning
How do I clean the hob?
Optimal results can be achieved with cleaning products specifically for use on glass-ceramic surfaces. Do not use
harsh or abrasive cleaning products, dishwasher detergents (concentrates) or floorcloths.
You can find more information on cleaning and caring for your hob in the section entitled ~ "Cleaning".
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