Message Cause Action
Battery problem
Temporary battery or firmware related prob-
lem in the product.
Restart the product. If the problem stays
speak to your authorized service technician.
Incorrect type of battery. Use original batteries recommended by the
manufacturer.
Battery temperature
outside limits
The temperature in the battery is too high or
too low to start operation.
The product will start to operate when the
temperature is in limits.
Charging current too
high
Incorrect or defective power supply unit. Restart the product. If the problem stays
speak to your authorized service technician.
Connectivity problem
Problem on the connectivity circuit board in
the product.
Restart the product. If the problem stays
speak to your authorized service technician.
Connectivity settings
restored
The connectivity settings was restored be-
cause of a fault.
Do a check of the connectivity settings and
change the settings if necessary.
Poor signal quality
The connectivity circuit board in the product
is assembled incorrectly.
Examine if the connectivity circuit board is
assembled correctly. If the problem stays
speak to your authorized service technician.
The product is in an incorrect position, the
product is tilting too much or is upside down.
Put the product in the correct position.
1298 - 015 - 20.08.2021 Troubleshooting - 41
