6.5 Symptoms
If the product does not operate as usual, follow the symptoms table below. Speak to your GARDENA customer
service if you cannot find the cause for the fault.
Symptoms Cause Action
The product has diffi-
culty docking.
The guide wire is not put straight in a line
and correct distance from the charging sta-
tion.
Do a check of the installation of the charging
station. Refer to
To install the charging sta-
tion on page 19
.
The guide wire is not put in the slot in the
charging station plate.
Make sure that the guide wire is put straight
in a line and put in the slot in the charging
station plate. Refer to
To install the guide
wire on page 20
.
The charging station is not on a level sur-
face.
Put the charging station on a level surface.
Refer to
To examine where to put the charg-
ing station on page 14
.
The product operates
at the wrong time.
The time or the date in the product is not cor-
rect.
Set the time or date. Refer to
To set the time
& date on page 28
.
The start and stop times for operating are in-
correct.
Change the schedule settings. Refer to
To
reset the schedule setting on page 24
.
The product vibrates. The cutting system is not in balance because
of damaged blades.
Examine the blades and screws and replace
them if necessary. Refer to
Replace the
blades on page 35
.
The cutting system is not in balance because
of too many blades in the same position.
Do a check that only one blade is attached to
each screw.
Different thickness of blades are installed on
the product.
Do a check if the blades are of different thick-
ness and replace if necessary.
The product oper-
ates, but the blade
disc does not rotate.
The product searches for the charging sta-
tion, or is moving to the starting point.
Usual operation for the product. The blade
disc does not rotate when the product is
searching for the charging station.
The product operates
for shorter periods
than usual between
charges.
Grass or other object causes a blockage to
the blade disc.
Remove and clean the blade disc. Refer to
Clean the product on page 34
.
The battery is at the end of its life cycle. Replace the battery. Refer to
Battery on
page 36
.
Blunt blades. More energy is necessary
when cutting the grass.
Replace the blades. Refer to
Replace the
blades on page 35
.
Mowing and charging
times are shorter
than usual.
The battery is at the end of its life cycle. Replace the battery. Refer to
Battery on
page 36
.
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