Bedienungsanleitung Gardena Smart SILENO R100LiC - 2018 (Seite 43 von 56) (Englisch)

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6 Troubleshooting

6.1 Introduction - troubleshooting

In this chapter, a number of messages are listed which may be shown in the display if there is a malfunction. There is

a proposal as to the cause and steps to take for each message. This chapter also presents some symptoms that can

guide you if the robotic lawnmower does not work as expected. More suggestions for steps to take in the event of

malfunction or symptoms can be found on www.gardena.com.

6.2 Fault messages

Below a number of fault messages are listed which may be shown in the display of the robotic lawnmower. Contact

your local GARDENA representative if the same message appears often.

Message Cause Action

Wheel motor blocked,

left

Grass or other object has wrapped around

the drive wheel.

Check the drive wheel and remove the grass

or other object.

Wheel motor blocked,

right

Grass or other object has wrapped around

the drive wheel.

Check the drive wheel and remove the grass

or other object.

Cutting system

blocked

Grass or other object has wrapped around

the blade disc.

Check the drive wheel and remove the grass

or other object.

The blade disc lies in a pool of water. Move the robotic lawnmower and prevent the

collection of water in the working area.

No loop signal

The power supply is not connected. Check the wall socket connection and wheth-

er an earth-fault breaker has tripped or not.

Check that the low voltage cable is connected

to the charging station.

The low voltage cable is damaged or not con-

nected.

Check that the low voltage cable is not dam-

aged. Check that it is also properly connected

to the charging station and to the power sup-

ply.

The boundary wire is not connected to the

charging station.

Check that the boundary wire connectors are

fitted properly to the charging station. Re-

place connectors if damaged. See

Connect-

ing the boundary wire on page 18

Boundary wire broken. Find out where the break is. Replace the

damaged section of the loop with a new loop

wire and splice using an original coupler. See

Find breaks in the loop wire on page 48

ECO mode

is activated and the robotic lawn-

mower has attempted to start outside the

charging station.

Place the robotic lawnmower in the charging

station, press the START button and close

the hatch. See

Settings on page 29

The boundary wire is crossed on its way to

and from an island.

Check that the boundary wire is laid accord-

ing to instructions, e.g. in the right direction

around the island. See

Installation on page

The connection between the robotic lawn-

mower and the charging station has been

broken.

Place the robotic lawnmower in the charging

station and generate a new loop signal, see

New loop signal on page 26

Disturbances from metal objects (fences, re-

inforcement steel) or buried cables close by.

Try moving the boundary wire.

Trapped

The robotic lawnmower has got caught in

something.

Free the robotic lawnmower and rectify the

reason for it becoming trapped.

The robotic lawnmower is stuck behind a

number of obstacles.

Check if there are any obstacles which make

it hard for the robotic lawnmower to move on

from this location.

307 - 002 - 11.10.2017 Troubleshooting - 43

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