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Keep Away Tag Specifications
Battery type User-replaceable CR2032, 3 V
Battery life Up to 3 mo.
Operating temperature
range
From -20° to 60°C (from -4° to 140°F)
Radio frequency/protocol 2.4 GHz wireless communications protocol
Water rating IEC 60529 IPX7*
*The device withstands incidental exposure to water of up to 1 m
for up to 30 min. For more information, go to www.garmin.com
/waterrating.
Support and Updates
Garmin Express
(www.garmin.com/express) provides easy
access to these services for Garmin devices.
Product registration
Product manuals
Software updates
Updating the Software Using Garmin Express
Before you can update your device software, you must have a
Garmin Connect
account, and you must download and install
the Garmin Express application.
1
Connect the device to your computer using the USB cable.
When new software is available, Garmin Express sends it to
your device.
2
Disconnect the device from your computer.
Your device alerts you to update the software.
3
Select an option.
Updating the Software Using Garmin Canine
Before you can update your device software using the Garmin
Canine app, you must pair your smartphone with the dog collar
device (Pairing Your Smartphone with the Dog Collar Device,
page 1).
Open the Garmin Canine app on your smartphone.
When new software is available, the Garmin Canine app
sends it to your device.
Getting More Information
You can find more information about this product on the Garmin
website.
Go to www.garmin.com/outdoor.
Go to http://buy.garmin.com, or contact your Garmin dealer
for information about optional accessories and replacement
parts.
Troubleshooting
My dog is still barking
If the dog continues barking while wearing the device, you can
try any of these options to improve the effectiveness of the
device.
Tighten the collar until it is very snug (Fitting the Collar on
Your Dog, page 1).
Adjust the position of the device on the dog's neck (Fitting the
Collar on Your Dog, page 1).
Wiggle the device to work the contact points through the
dog's coat.
Gradually increase the intensity level (Choosing the Correct
Intensity Level, page 2).
The bark detection is too sensitive
If the BarkLimiter feature activates when the dog is not barking,
or if the bark detection appears to be too sensitive, you can try
these tips.
Use the Garmin Canine app to adjust the amount of barking
allowed before correcting your dog.
Use the Garmin Canine app to turn off the BarkLimiter
feature during heavy play, when the dog is very active, or
when the dog is eating.
Remove all other collars, tags, or other items from your dog.
My dog collar device is not responding
If the dog collar device stops responding, you can try these tips.
Verify the dog collar device is turned on (Turning On the Dog
Collar Device, page 1).
Enable Bluetooth wireless technology on your smartphone.
Pair the dog collar device with your smartphone (Pairing Your
Smartphone with the Dog Collar Device, page 1).
When the dog collar device is active and connected to a
smartphone, the status LED flashes purple.
Confirm that you are the only user currently attempting to
train the dog.
NOTE: Only one smartphone can be connected to the dog
collar device at a time.
Check the battery level of the dog collar device in the Garmin
Canine app.
NOTE: You should sync your dog collar device with the
Garmin Canine app to view updated information and battery
level notifications.
Select the power key to check the battery level on the dog
collar device.
The LED flashes green, yellow, or red to indicate how much
charge is left in the dog collar device battery, ranging from
high to low.
Hold the power key for 10 seconds to reset the dog collar
device.
How do I know which dog collar device is
paired?
If you have more than one paired dog collar device, you can use
the Garmin Canine app to determine which device is paired
before fitting the collar on your dog. This helps ensure you are
training the correct dog, because all BarkLimiter and Keep Away
Tag settings are stored on the dog collar device.
1
Open the Garmin Canine app on your smartphone.
2
In the training remote, select the tone option.
The device sounds an audible tone.
Maximizing Battery Life
Disable all unused Keep Away Tag sensors.
Appendix
Third-Party Software License Agreement
Copyright © 2009-2012 ARM Limited.
All rights reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the following
conditions are met:
Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer.
4 Troubleshooting
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