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Is my smartphone compatible with my
device?
The quatix device is compatible with smartphones using
Bluetooth wireless technology.
Go to www.garmin.com/ble for compatibility information.
My phone will not connect to the device
If your phone will not connect to the device, you can try these
tips.
Turn off your smartphone and your device, and turn them
back on again.
Enable Bluetooth technology on your smartphone.
Update the Garmin Connect app to the latest version.
Remove your device from the Garmin Connect app and the
Bluetooth settings on your smartphone to retry the pairing
process.
If you bought a new smartphone, remove your device from
the Garmin Connect app on the smartphone you intend to
stop using.
Bring your smartphone within 10 m (33 ft.) of the device.
On your smartphone, open the Garmin Connect app, select
or , and select Garmin Devices > Add Device to enter
pairing mode.
From the watch face, hold MENU, and select Phone > Pair
Phone.
Can I use my Bluetooth sensor with my
watch?
The device is compatible with some Bluetooth sensors. The first
time you connect a sensor to your Garmin device, you must pair
the device and sensor. After they are paired, the device
connects to the sensor automatically when you start an activity
and the sensor is active and within range.
1
Hold MENU.
2
Select Sensors & Accessories > Add New.
3
Select an option:
Select Search All Sensors.
Select your sensor type.
You can customize the optional data fields (Customizing the
Data Screens, page 33).
My headphones will not connect to the
device
If your headphones were previously connected to your
smartphone using Bluetooth technology, they may connect to
your smartphone before connecting to your device. You can try
these tips.
Turn off Bluetooth technology on your smartphone.
Refer to the owner's manual for your smartphone for more
information.
Stay 10 m (33 ft.) away from your smartphone while
connecting headphones to your device.
Pair your headphones with your device (Connecting
Bluetooth Headphones, page 15).
My music cuts out or my headphones do not
stay connected
When using a quatix device connected to headphones using
Bluetooth technology, the signal is strongest when there is a
direct line of sight between the device and the antenna on the
headphones.
If the signal passes through your body, you may experience
signal loss or your headphones may become disconnected.
It is recommended to wear your headphones with the
antenna on the same side of your body as your quatix device.
Since headphones vary by model, you can try moving the
watch to your other wrist.
Restarting Your Device
1
Hold LIGHT until the device turns off.
2
Hold LIGHT to turn on the device.
Resetting All Default Settings
You can reset all of the device settings to the factory default
values.
1
Hold MENU.
2
Select System > Reset.
3
Select an option:
To reset all of the device settings to the factory default
values and save all user-entered information and activity
history, select Reset Default Settings.
To delete all activities from the history, select Delete All
Activities.
To reset all distance and time totals, select Reset Totals.
To reset all of the device settings to the factory default
values and delete all user-entered information and activity
history, select Delete Data and Reset Settings.
NOTE: If you have set up a Garmin Pay wallet, this option
deletes the wallet from your device. If you have music
stored on your device, this option deletes your stored
music.
Acquiring Satellite Signals
The device may need a clear view of the sky to acquire satellite
signals. The time and date are set automatically based on the
GPS position.
TIP: For more information about GPS, go to www.garmin.com
/aboutGPS.
1
Go outdoors to an open area.
The front of the device should be oriented toward the sky.
2
Wait while the device locates satellites.
It may take 30–60 seconds to locate satellite signals.
Improving GPS Satellite Reception
Frequently sync the device to your Garmin Connect account:
Connect your device to a computer using the USB cable
and the Garmin Express application.
Sync your device to the Garmin Connect app using your
Bluetooth enabled smartphone.
Connect your device to your Garmin Connect account
using a WiFi wireless network.
While connected to your Garmin Connect account, the device
downloads several days of satellite data, allowing it to quickly
locate satellite signals.
Take your device outside to an open area away from tall
buildings and trees.
Remain stationary for a few minutes.
The temperature reading is not accurate
Your body temperature affects the temperature reading for the
internal temperature sensor. To get the most accurate
temperature reading, you should remove the watch from your
wrist and wait 20 to 30 minutes.
Troubleshooting 43
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