TROUBLE SHOOTING
Problem Possible Cause The Simple Solution to the Problem
Espresso does not run
through.
Appliance is not turned on or
plugged in.
Ensure the machine is plugged in and the POWER button is
pressed to on.
Water tank is empty. Fill fresh cold water into the water tank.
The selector switch is not on
espresso position.
Turn the selector switch to espresso position.
Espresso grind is too ne. Use a ground coffee suitable for espresso machines; see: ›Useful
Tips‹.
Espresso grind tamped too
rmly.
Do not tamp the ground coffee too tight in the filter; see: ›Useful
Tips‹.
The lter is blocked. Clean the filter. You can clear the pores of the filter with the
cleaning tool; see ›Care and Cleaning‹.
Espresso runs out too
quickly.
The espresso grind is too coarse. Use a ground coffee suitable for espresso machines; see: ›Useful
Tips‹.
Not enough ground espresso in
the lter
Measure with the measurring spoon a sufficient amount of coffee
powder; see ›Preparing the Espresso‹.
Ground espresso not tamped
rmly enough
Tamp the ground espresso more firmly in the filter; see: ›Useful
Tips‹.
Espresso runs out
around the edge of the
lter holder.
Portalter is not inserted in the
grouphead properly
Insert the portafilter correctly. Refer to ›Inserting The Portalter‹
There are espresso grounds
around the lter rim.
Clean any excess ground espresso from the rim of the portalter
to ensure a proper t into the grouphead.
Too much ground espresso in
the lter
Measure with the measurring spoon a sufficient amount of coffee
powder; see ›Preparing the Espresso‹.
Ground espresso has been tam-
ped too rmly.
Tamp the ground espresso less firmly in the filter; see: ›Useful
Tips‹.
Incorrect lter for amount of
ground coffee used.
Ensure you use the small lter for 1 cup of espresso and the
larger lter for 2 cups of espresso.
Espresso extracts as
drops from the por-
talter.
The water tank is empty or low. Fill fresh cold water into the water tank.
Espresso grind is too ne Ensure you use a suitable espresso grind. Ground coffee is
marked accordingly.
Machine is blocked by mineral
deposits.
Descale the appliance and unclog the pores of the filter with the
needle of the cleaning tool.
The appliance makes an
unusual sucking sound.
The water tank is empty. Fill fresh cold water into the water tank.
The water tank is not installed
properly.
Install the water tank correctly on the appliance. The guide grooves
on the back of the water tank must properly engage in the recesses
on the back of the appliance. Press the tank down low so that the
water valve opens in the bottom of the water tank.
The coffee is too weak or
watery.
The coffee is ground too coarsely. Ensure you use a suitable espresso grind. Ground coffee is
marked accordingly.
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