Troubleshooting Tips
22
Before you call for service…
Problem Possible Causes What To Do
Motor operates for
Normal when refrigerator •Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large •This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. •Check to see if package is holding door open.
freezer require more
Hot weather or frequent • This is normal.
operating time. They
door openings.
start and stop often
Temperature control dial •See
About the temperature control dial.
to maintain even
set at the coldest setting.
temperatures.)
Grille and condenser •See
Care and cleaning.
need cleaning.
Fresh food or freezer
Temperature control dial •See
About the temperature control dial.
compartment too warm
not set cold enough.
Warm weather or frequent •Set the temperature control dial one step colder.
door openings. See
About the temperature control dial.
Door left open. •Check to see if package is holding door open.
Package blocking air duct in •Check to see if package is blocking air duct in freezer
freezer compartment. compartment.
Frost or ice crystals
Door left open. •Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Automatic icemaker
Icemaker power switch in •Move the switch to the
I (on)
position.
does not work
the
O (off)
position.
•Cubes may have fused to the side of the mold. Move
(on some models)
the switch to the
O (off)
position, then remove the cubes.
Water supply turned off or •See
Installing the water line.
not connected.
Freezer compartment •Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage •Level cubes by hand.
bin cause the icemaker
to shut off.
Cubes too small
Water shutoff valve connecting •Call the plumber to clear the valve.
refrigerator to water line may
be clogged.
