20
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below and you
may not need to call for service.
Problem Possible Causes What To Do
Oven will not start A fuse in your home may be blown • Replace fuse or reset circuit breaker.
or the circuit breaker tripped.
Power surge. • Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall • Make sure the 3-prong plug on the oven is fully
outlet. inserted into wall outlet.
Door not securely closed. • Open the door and close securely.
Control panel lighted, yet Door not securely closed. • Open the door and close securely.
oven will not start
START pad not pressed after • Press START.
entering cooking selection.
Another selection entered • Press STOP/RESET.
already in oven and STOP/RESET
pad not pressed to cancel it.
Cooking time not entered after • Make sure you have entered cooking time after
pressing POWER LEVEL. pressing POWER LEVEL and before pressing START.
CLEAR/OFF was pressed accidentally. • Reset cooking program and press START.
Food weight not entered after • Make sure you have entered food weight after
selecting INVERTER DEFROST. selecting INVERTER DEFROST.
Oven was paused accidentally. • Press START to restart the cooking program.
SENSOR ERROR message During the Sensor cooking • Close the door and press START immediately.
appears on display program, the door was opened
or STOP/RESET was pressed
before steam could be detected.
Steam was not detected in • Use ADD 1 MINUTE for more cooking time.
maximum amount of time.
“LOCK” appears on the The control has been locked. • The child lock-out has been initiated. Press the
display (When the control panel is locked, OPTIONS pad, then select 5 (CHILD LOCK-OUT) and
LOCK will be displayed.) press 2 to cancel lock-out.
Food amount too large Sensor Reheat is for single • Use Time Cooking for large amounts of food.
for Sensor Reheat servings of recommended foods.
Things That Are Normal With Your Microwave Oven
■ Steam or vapor escaping from around
the door.
■ Light reflection around door or outer case.
■ Dimming oven light and change in
the blower sound at power levels other
than high.
■ Dull thumping sound while oven is
operating.
■ TV/radio interference might be noticed
while using the microwave. Similar to
the interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave
into a different electrical circuit, move the
radio or TV as far away from the microwave
as possible or check the position and signal
of the TV/radio antenna.
