Bedienungsanleitung Gigaset A510H (Seite 39 von 47) (Englisch)

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Service (Customer Care)

Gigaset A510H / IM1 en / A31008-M2252-R101-2-4N19 / appendix.fm / 28.07.2011

Version 4.1, 21.11.2007

Guarantee Certificate

Ireland

Without prejudice to any claim the user (cus-

tomer) may have in relation to the dealer or

retailer, the customer shall be granted a

manufacturer’s Guarantee under the condi-

tions set out below:

u In the case of new devices and their com-

ponents exhibiting defects resulting from

manufacturing and/or material faults

within 24 months of purchase, Gigaset

Communications shall, at its own option

and free of charge, either replace the

device with another device reflecting the

current state of the art, or repair the said

device. In respect of parts subject to wear

and tear (including but not limited to,

batteries, keypads, casing), this warranty

shall be valid for six months from the date

of purchase.

u This Guarantee shall be invalid if the

device defect is attributable to improper

care or use and/or failure to comply with

information contained in the user manu-

als. In particular claims under the Guaran-

tee cannot be made if:

u The device is opened (this is classed as

third party intervention)

u Repairs or other work done by persons

not authorised by Gigaset Communica-

tions.

u Components on the printed circuit board

are manipulated

u The software is manipulated

u Defects or damage caused by dropping,

breaking, lightning or ingress of mois-

ture. This also applies if defects or dam-

age was caused by mechanical, chemical,

radio interference or thermal factors (e.g.:

microwave, sauna etc.)

u Devices fitted with accessories not

authorised by Gigaset Communications

u This Guarantee shall not apply to or

extend to services performed by the

authorised dealer or the customer them-

selves (e.g. installation, configuration,

software downloads). User manuals and

any software supplied on a separate data

medium shall be excluded from the Guar-

antee.

u The purchase receipt, together with the

date of purchase, shall be required as evi-

dence for invoking the Guarantee. Claims

under the Guarantee must be submitted

within two months of the Guarantee

default becoming evident.

u Ownership of devices or components

replaced by and returned to Gigaset

Communications shall vest in Gigaset

Communications.

u This Guarantee shall apply to new devices

purchased in the European Union. For

Products sold in the Republic of Ireland

the Guarantee is issued by Gigaset Com-

munications UK Limited, Quatro House,

Lyon Way, Camberley, Surrey, GU16 7ER.

u Any other claims resulting out of or in

connection with the device shall be

excluded from this Guarantee. Nothing in

this Guarantee shall attempt to limit or

exclude a Customers Statutory Rights,

nor the manufacturer’s liability for death

or personal injury resulting from its negli-

gence.

u The duration of the Guarantee shall not

be extended by services rendered under

the terms of the Guarantee.

u Insofar as no Guarantee default exists,

Gigaset Communications reserves the

right to charge the customer for replace-

ment or repair.

u The above provisions does not imply a

change in the burden of proof to the det-

riment of the customer.

To invoke this Guarantee, please contact the

Gigaset Communications helpdesk on

1850 777 277. This number is also to be

found in the accompanying user guide.

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Gigaset A510H Seite 39

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