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Template Module, Version 2.1, 11.08.2020 / Template Basiseinstellungen: Version 3.1 - 07.07.2020
Customer Service & Assistance
Gigaset A690HX-AS690HX / LHSG IM1 (Amazon) en / A31008-M2870-R141-1-4N19 / appendix_HX.fm / 2/19/21
40 Availability and operation of the functions
may differ on your telephone.
Guarantee Certificate - Belgium and Netherlands
Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer
shall be granted a manufacturer's Guarantee under the conditions set out below:
In the case of new devices and their components exhibiting defects resulting from manufacturing and/or
material faults within 24 months of purchase, Gigaset Communications shall, at its own option and free of
charge, either replace the device with another device reflecting the current state of the art, or repair the
said device. In respect of parts subject to wear and tear (including but not limited to, batteries, keypads,
casing), this warranty shall be valid for six months from the date of purchase.
This Guarantee shall be invalid if the device defect is attributable to improper treatment and/or failure to
comply with information contained in the user guides.
This Guarantee shall not apply to or extend to services performed by the authorised dealer or the
customer themselves (e. g. installation, configuration, software downloads). User guides and any software
supplied on a separate data medium shall be excluded from the Guarantee.
The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the
Guarantee. Claims under the Guarantee must be submitted within two months of the Guarantee default
becoming evident.
Ownership of devices or components replaced by and returned to Gigaset Communications shall vest in
Gigaset Communications.
This Guarantee shall apply to new devices purchased in the European Union. For Products sold in Belgium
and the Netherlands the Guarantee is issued by: Gigaset Communications Nederland B.V.
Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee.
Nothing in this Guarantee shall attempt to limit or exclude a Customers Statutory Rights, nor the manu-
facturer's liability for death or personal injury resulting from its negligence.
The duration of the Guarantee shall not be extended by services rendered under the terms of the Guar-
antee.
Insofar as no Guarantee default exists, Gigaset Communications reserves the right to charge the customer
for replacement or repair.
The above provisions does not imply a change in the burden of proof to the detriment of the customer.
To invoke this Guarantee, please contact the Gigaset Communications telephone service. The relevant
number is to be found in the accompanying user guide.
Warranty certificate for Switzerland
The consumer (customer) is covered by a durability warranty against the vendor without prejudice to his
claims for defects and under the following conditions:
New devices and their components in which a defect is detected within 24 months from the date of
purchase resulting from a manufacturing and/or materials fault will, at the customer's discretion, be
exchanged free of charge for a technologically current device or repaired by Gigaset Communications.
For wearing parts (such as batteries, keypads, casing, small casing parts and protective covers as included
in the delivery), this guarantee of durability applies for six (6) months from the date of purchase.
This warranty does not apply in the event a defect to devices is attributable to improper treatment and/or
a failure to follow the operating guides.
This warranty does not cover any services provided by the appointed dealer or the customer itself
(such as installation, configuration and software downloads). Manuals and, where applicable, accompa-
nying software on a separate data carrier are also excluded from the warranty.
Proof of purchase with date of purchase is required as evidence of a valid warranty. Warranty claims must
be asserted within two (2) months of the awareness of a warranty event.
Replaced devices or their components returned to Gigaset Communications during the course of an
exchange are transferred to the ownership of Gigaset Communications.
This warranty applies for new devices purchased in Switzerland. The warrantor is Gigaset Communications
Schweiz GmbH, Bielstrasse 20, 4500 Solothurn, Switzerland.
40

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