35
Appendix
Gigaset C185 / CAN usengl / A31008-M1972-R401-1-5819 / appendix.fm / 24.6.09
3. THIS LIMITED WARRANTY DOES NOT
COVER AND IS VOID WITH RESPECT
TO THE FOLLOWING:
– Cosmetic damage, physical damage to the
surface of the Product, including, without
limitation, breakage, cracks, dents,
scratches or adhesive marks on the LCD
screen or outside casing of the Product.
– Products which have been repaired, main-
tained or modified (including the antenna)
by anyone other than Gigaset NAM or a
Gigaset NAM-approved repair facility, or that
have been improperly installed.
– Cost of installation, removal or reinstalla-
tion.
– Damage due to any telephone, electronic,
hardware or software program, network,
Internet or computer malfunctions, failures,
or difficulties of any kind, including without
limitation, server failure or incomplete,
incorrect, garbled or delayed computer
transmissions.
– Equipment and components not manufac-
tured, supplied or authorized by Gigaset
NAM.
– Modification of the Product's components,
or operation of the Product in an unsuitable
environment or in a manner for which it is
not intended, including but not limited to
failures or defects caused by misuse, abuse,
accidents, physical damage, abnormal oper-
ation, improper handling or storage,
neglect, alterations, unauthorized installa-
tion, removal or repairs, failure to follow
instructions, problems caused by the car-
rier's network coverage, exposure to fire,
water or excessive moisture or dampness,
floods, or extreme changes in climate or
temperature, acts of God, riots, acts of ter-
rorism, spills of food or liquids, viruses or
other software flaws introduced into the
Product or other acts which are not the fault
of Gigaset NAM and which the Product is not
specified to tolerate, including damage
caused by mishandling or blown fuses.
– Products which have had warranty stickers,
electronic serial number and/or serial
number label removed, altered, rendered
illegible or fraudulently applied to other
equipment.
– Signal reception problems (unless caused by
defect in material or workmanship in the
Product).
– Products operated outside published maxi-
mum ratings.
– Performance of the Products when used in
combination with other products or equip-
ment not manufactured, supplied or author-
ized by Gigaset NAM.
– Consumables (such as batteries and fuses).
– Payments for labor or service to representa-
tives or service centers not authorized to
perform product maintenance by Gigaset
NAM.
–Loss of data.
– Testing and examination discloses that the
alleged defect or malfunction in the Product
does not exist.
This warranty does not cover customer educa-
tion, instruction, installation or removal, set up
adjustments, problems related to service(s)
provided by a carrier or other service provider,
and/or signal reception problems. Gigaset NAM
shall not be responsible for software, firmware,
information, or memory data contained in,
stored on, or integrated with any Products
returned for repair, whether under warranty or
not. This warranty is valid only in the country in
which it is purchased (i.e., the United States of
America or Canada respectively, but not both).
USE WITH ACCESSORIES NOT SUPPLIED BY
GIGASET NAM OR NOT OTHERWISE EXPRESSLY
AUTHORIZED BY GIGASET NAM MAY VOID
WARRANTY.
4. WARRANTY CLAIM PROCEDURE
All warranty claims must be made by notifying
Gigaset NAM prior to the expiration of the war-
ranty period. Gigaset NAM's obligation to pro-
vide warranty support shall not extend past the
end of the warranty period, except that any
product repaired or replaced during the war-
ranty period shall continue to be warranted for
the balance of such warranty period or thirty
(30) days, whichever is greater.
Support service will be provided for you by
accessing the toll free customer service
number:
1-866-247-8758
