36
INFORMATION
___________________________________________
Troubleshooting
If a fault occurs, first refer to this information before you take the digital
receiver for repair.
If you are unable to rectify the fault using the information given here, contact
your local dealer or service specialist.
Under no circumstances should you attempt to repair the digital receiver
yourself, as this will invalidate the guarantee.
PROBLEM
No function, mode
indicator not lit
Message: »Short cir-
cuit or overload at
the antenna input«
No picture
No sound
Message »Faulty sig-
nal«
The remote control
does not work
The time is not
correctly displayed
Picture interference
on stations with a
frequency around
12480 MHz
POSSIBLE CAUSE
Power cord incorrectly
connected
Short circuit on the line
Euro-AV (Scart) cable not
properly connected,
incorrect settings in the
»Device connections« menu
The sound is muted, the
Euro-AV cable is incorrectly
connected or the receiver
volume is set to low
The satellite antenna is not
correctly installed, the satellite
cable is damaged, incorrect
settings in the »Reception
parameters« menu
No batteries are inserted, or
they are low, or the remote
control is not directed at the
infrared sensor
Deviation from local time
The interference may be caused
by DECT cordless telephones
near the receiver
REMEDY
Connect the power cord
correctly
Check the plug, cable and
LNB
Connect the Euro-AV cable
correctly, correct the menu
settings
Switch on the sound,
connect the Euro-AV cable
correctly, turn up the
volume
Install the satellite antenna
correctly, replace the
satellite cable, enter the
correct menu settings
Insert the batteries correctly,
put in new batteries, point
the remote control at the
infrared sensor
Correct the deviation
(see page 16)
Remove the DECT tele-
phones away from the
receiver and the satellite
cable
