Bedienungsanleitung Grundig GKNEMI573 (Seite 32 von 36) (Englisch)

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10.

The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are

subjected to physical or verbal abuse in the course of carrying out their duties.

11.

Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Grundig offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your

product with a new product instead of carrying out a repair. Where a replacement is offered, this would

normally be an identical model but when this is not possible, a model of similar specification will be

provided. The Manufacturer will cover the costs and arrange for the delivery of the new product and for the

return of t he old product. Any costs related to disconnecting the faulty product and installing the

replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The

original guarantee will continue to app ly to the replacement product; the new product will not come with a

new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be

possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will

endeavour to minimize inconvenience and to meet requests for specific t imed appointments, this cannot be

guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient

ap pointment cannot be arranged.

Will there be any charge for the repairs?

It i s your responsibility to provide evidence to the Engineer that your product is covered by this guarantee

with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any

service call if:

•

You cannot provide evidence that your product is covered by this guarantee.

•

Where a servic e call has been made and the engineer finds that there is no fault with your product.

•

That y our product has not been installed or operated in accordance with the User Instructions

Booklet.

•

That the fault was caused by something other than faulty materials, defective components or

manufacturing defects.

•

For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an invoice. The

Manufacturer r eserves the right to terminate the guarantee if you fail to pay the costs for the service call in

a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to

the English Courts, save where you live in another part of the United Kingdom, in which case the law and

courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish

courts w ill have jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18

8QU.

Beko plc is registered in England and Wales with company registration number 02415578.

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