Bedienungsanleitung Grundig GWN48430CX (Seite 41 von 52) (Englisch)

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Washing Machine / User‘s Manual

8 Troubleshooting

Programme cannot be started or selected.

• Washing machine has switched to self protection mode due to a supply problem (line voltage, water

pressure, etc.). >>> Press and hold Start / Pause button for 3 seconds to reset the machine to factory

settings. (See "Cancelling the programme")

Water in the machine.

• Some water might have remained in the product due to the quality control processes in the production.

>>> This is not a failure; water is not harmful to the machine.

There is water leaking from the bottom of the machine.

• Likely problems with hoses or the pump filter. >>> Be sure the seals of the water inlet hoses are securely

fitted. Attach the hose to the tap tightly.

• Pump filter might not be closed fully. >>> Check if the pump filter is completely closed.

Machine does not fill with water.

• Tap is turned off. >>> Open the taps.

• Water inlet hose is bent. >>> Correct the hose.

• Water inlet filter is clogged. >>> Clean the filter.

• The loading door is ajar. >>> Close the loading door.

Machine does not drain water.

• Water drain hose might be clogged or twisted. >>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the pump filter.

Machine vibrates or makes noise.

• Machine might be standing unbalanced. >>> Adjust the feet to level the machine.

• A hard substance might have entered into the pump filter. >>> Clean the pump filter.

• Transportation safety bolts are not removed. >>> Remove the transportation safety bolts.

• Laundry quantity in the machine might be too little. >>> Add more laundry to the machine.

• Machine might be overloaded with laundry. >>> Take out some of the laundry from the machine or

distribute the load by hand to balance it homogenously in the machine.

• Machine might be leaning on a rigid item. >>> Check if the machine is not leaning on anything.

Machine stopped shortly after the programme started.

• Machine might have stopped temporarily due to low voltage. >>> It will resume running when the

voltage restores to the normal level.

Machine directly discharges the water it takes in.

• Draining hose might not be at adequate height. >>> Connect the water draining hose as described in the

operation manual.

No water can be seen in the machine during washing.

• The water level is not visible from outside of the washing machine. This is not a failure.

Loading door cannot be opened.

• Door lock is activated because of the water level in the machine. >>> Drain the water by running the

Pump or Spin programme.

• Machine is heating up the water or it is at the spinning cycle. >>> Wait until the programme completes.

• Child lock is engaged. Door lock will be deactivated a couple of minutes after the programme has come

to an end. >>> Wait for a couple of minutes for deactivation of the door lock.

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