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EXTERNAL COMFORT FUNCTIONS
The comfort functions: waiting call, toggling, second call, conference
call with three must be ordered and payed for with your local telephone
network provider.
Your provider will also be able to tell you which flash-time has to be used on
his installation (please also read the chapter on "Flash time" (page 29).
When the unit is connected to a personal branch exchange (PBX), its
supplier, or the delivered instruction manual will be able to inform you.
Waiting call and toggling
You have the necessary subscription at your telephone network provider.
While you are having a telephone conversation, you hear a tone, i.e. a
signal that indicates that another user "knocks" (signal second call).
Use the R - key to put the actual conversation on hold. You hear the extra
dialing tone. By pressing "2" you can answer the second call. When you
want to return to the first conversation partner, You press the R - key again
and dial "2" again. You are now connected to the first conversation partner,
and the second caller is put on hold. This action (called toggling) can be
repeated as often as you wish, until one of the parties hangs up.
When you use your set on a PBX, you must use the "R" - key to toggle
instead of 2.
Consultation and toggling
With the function consultation / toggling, you can talk to two different callers,
without one hearing what you discuss with the other. You can accept an
incoming call or call another participant yourself. This function also creates
the base for a conference call with three people. You are calling with
somebody and wishes to retrieve information with another participant
(internal or external).
Herefore you press the "R" - key to park the first communication. You hear
the extra dialing tone. Dial the number of the other participant and have your
conversation. When you press the "R" - key again, you can park the second
communication. Press 2, and you return to the first conversation partner.
Now you can toggle between both conversation partners. When you wish to