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19 Warranty and Guarantee
 

With your decision to buy a bicycle of the WINORA-STAIGER group, you
have become the owner of a high-end quality product. In accordance with
the European warranty law, modified as of January 1, 2002, defects of qual-
ity are warranted by your bicycle dealer for a period of 2 years. The period
runs from the delivery of the bicycle by your bicycle dealer. To be able to
present documents verifying the date of purchase and delivery, please keep
the transfer protocol (at the end of this manual) signed by both parties as
well as the receipts, such as invoice and cash slip, in a safe place for at least
two years. Please contact your bicycle dealer in the event of defects.
In addition to the generally warranted period of two years, a reversal in the
burden of proof is applicable for a period of six months as of delivery of the
product. That means the legislator established the refutable presumption
that a defect occurring within six months as of delivery of the bicycle has
already been existent at the moment of delivery.
In the event a defect occurs it therefore rests with the seller to prove that
the defect was not existent at the moment of delivery and is not due to
improper use, misuse or functional wear. After this period it is up to you to
submit evidence.
This new warranty law is only valid in the countries where the
law has been ratified according to the renewed European regu-
lations, e.g. in Germany. Please inform yourself about the situ-
ation in your country!

Damage caused by improper use and force majeure (for more information
on intended use see chapter ).
- All bicycle parts that are subject to wear due to their function, except
for manufacturing faults or material defects (see list of potential wearing
parts further below.)
- Damage occurring as a result of inappropriate or improper care and
inappropriately performed repairs, reassembly or replacement of bicy-
cle components. You will find detailed care instructions in the present
manual.
- Accidental damage or any other unusual impacts coming from outside,
except they are due to faulty information or manufacturing faults.
- Repairs performed by using second hand components or damage oc-
curring as a result thereof.
- Damage occurring as a result of the fact that a product was used for
competitive purposes, though it is not explicitly approved for competitive
use. For more information on the intended use of the bicycle read chap-
ter .
- Retrofitted add-ons not included in the scope of delivery at the moment
of delivery or damage occurring as a result of inappropriate fitting of
these add-on parts.
Please also observe the permissible load specifications and restrictions
on use (child carrier etc.) specified in chapter . Be sure to
follow the assembly instructions of the manufacturers (especially torque
specifcations for bolts) as well as the prescribed maintenance schedule.
Please observe the checks and routines listed in this manual or in any other
manual enclosed with this delivery (see chapter 
) as well as any instructions as to the replacement of safety-rele-
vant components, such as handlebars, brakes etc.

- In the event of manufacturing faults, material defects or faulty informa-
tion.
- In the event the claimed damage or defect has already been existent at
the moment of delivery to the customer.
- In the event the wear or modification of the product is not due to nature
or function (see list of potential wearing parts of the bicycle on the follow-
ing pages).
- In the event the damage or defect did not occur as a result of the
fact that the bicycle was not used according to its intended use.
See chapter .
Be sure to have your bicycle serviced according to the schedule
given in chapter ”Service Schedule”. Read thoroughly through
chapters “Notes on Care and Inspection“ and ”Service and
Maintenance Schedule”. Regular servicing ensures your safety
and cycling joy. On this occasion an expert will anticipate and
remedy possible forthcoming defects.
Keep in mind that retrofitted accessories can impair the func-
tioning of your bicycle. Ask your bicycle dealer for advice before
mounting any kind of accessories on your bicycle.
 

Your bicycle is a technical product that is in need of regular inspection,
care and maintenance. Many parts of your bicycle are subject to wear due
to their function and in need of being maintained with more attention. Be
sure to thoroughly read through the list of wearing parts including definition
further below:

01. Tyres
02. Rims in connection with rim brakes
03. Brake pads
04. Chains and drive belts
05. Chainrings, sprockets, bottom brackets and pulleys
06. Lamps of light set
07. Handlebar tapes/grips
08. Hydraulic oils and lubricants
09. Bowden and brake cables/housings
10. Paint
11. Seals of suspension elements
12. Saddle coverings

The bicycle tyre equipment is inherently subject to wear. It depends on how
the bicycle is used and to a considerable degree on the rider himself. Hard
braking resulting in a blocked tyre will reduce the service life of the tyre.
Furthermore, the air pressure should be checked at regular intervals and
inflated, if necessary, to the pressure specified by the tyre manufacturer. Ex-
cessive sun exposure, fuel, oils etc. may harm the tyre equipment, as well.
131

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