22
Problem Cause Solution
The fridge has a bad odour
7.1 The inside of the fridge is dirty. 7.1.1 The inside walls, shelves, and
door bins need cleaning
7.1.1.1 Clean all inside surfaces with warm water and
a clean soft damp cloth then wipe dry.
7.1.2 Food in the fridge has been
stored beyond its useful life.
7.1.2.1 Wrap and cover foods to extend useful food life.
The door is hard to open and/or close
8.1 The door has a closing problem. 8.1.1 The door may have food
articles or packages that are
obstructing closure.
8.1.1.1 Reposition the shelves, door bins, or internal
containers to allow the door to close.
8.1.2 The level of the refrigerator is
causing the door to shift out
of position.
8.1.2.1
8.1.3 The door could be hitting
against adjacent cabinets or
appliances.
8.1.3.1 Provide a good 25 mm (1”) clearance on all
3 sides and on top of the cabinet so doors can
open and close freely.
General
9.1 The compressor does not work. 9.1.1 The refrigerator is in deep
freeze cooling
9.1.1.1 This is normal for a refrigerator that goes into
deep freeze automatically. The period of deep
freeze cooling lasts about 30 minutes.
9.1.2 The refrigerator is not
powered on.
9.1.2.1 Make sure the plug is inserted all the way into
the power outlet.
9.1.2.2 Has the circuit breaker tripped? Check and
change to a new 13 A fuse and/or reset the
circuit breaker.
9.1.2.3 Check the electrical supply to the room. Call the
local electricity company.
9.2 The fridge operates frequently
or operates for a long time.
9.2.1 The room temperature or
ambient temperature is high.
9.2.1.1 It is normal for the fridge to operate
continuously.
9.2.2 The ice maker is in operation. 9.2.2.1 This is normal – the ice maker adds extra work
load in the refrigerator.
9.2.3 The doors are frequently
opened and closed.
9.2.3.1 Try to reduce frequency of door or drawer
openings.
9.2.4 The control settings in
the freezer and fresh food
compartments are set to cold
level.
9.2.4.1 Raise up the compartment temperatures slightly
and allow 24 hours to reach new balance.
9.2.5 Door seals may be dirty,
frayed or cracked.
9.2.5.1
hair dryer so gasket takes contour of metal
frame.
9.3 The compressor frequently
9.3.1 The compartment
temperature sensors keep
the fridge at the set points
causing the compressor to
cycle.
9.3.1.1 This is normal. The fridge compressor will
provide the required cooling level.
10.1 The light is out. 10.1.1 The light switch is blocked
somehow with debris or food
particles
10.1.1.1 Disconnect the power supply cord plug.
Locate the light switch on the food liner wall and
move it to see if pressing the switch in and out a
few times can dislodge the food.
10.1.2
10.1.2.1 Make sure the power cord plug is fully engaged
into the wall outlet socket.
11.1 A beeping noise from inside the
fridge or freezer.
11.1.1 A door is open for over 60
seconds.
11.1.1.1 This is normal and will repeat every 1 minute
until the door is closed.
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