Above-Ground Automatic Pool Cleaner _______________________________
Troubleshooting
Problem Cause Solution
Lack of/improper water flow through cleaner Clean In-Line Leaf Canister
Clean Hair and Lint Pot
Clean Filter System
Partial blockage of cleaner throat Clear blockage
Worn shoes Replace shoes
Slow/no forward movement
Worn wings Replace wings
Cleaners movement is fast and erratic Remove AEV512A Turn off filter and turn cleaner upside down.
Insert a small screwdriver in the notch at the
rear of the opening. Using a prying motion,
remove the throat.
Improper vacuum It may be necessary to purchase an
AEV096P, “In-Line” vacuum gauge from
your Hayward dealer to verify performance
of your system.
Worn shoes Replace shoes
Hose too short Add additional hose per installation
instructions
Stuck on ladder Remove ladder or install a Hayward
AEXW100 Ladder Bumper
Cleaner sticks at ladder or wall
Steering failure Check and clean rear screen
Check to see if cone gear rotates smoothly in
both directions
If the cleaner appears to be stuck or “hung up” at the wall, ladder, or other obstruction, or anywhere else in the pool, and does not return to
normal operation within a minute or so, turn the filter system OFF. Remove the cleaner from your pool. Check for blockages or any other
obvious problems. Check the Bumper Ring for free rotation. Check filter system for water flow and re-install the cleaner. If the cleaner is
getting stuck, contact your Hayward dealer. Under no conditions should the cleaner remain in the pool connected to the filter system if
the problem of getting stuck or “hung up” is not corrected.
To better serve you, please have the following information available if you call Hayward’s Technical Service
Department at (33) 825 000 549 (France):
1) The purchase date of your cleaner.
2) The serial number (located on the bottom) of your cleaner.
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