Bedienungsanleitung Hercules Panasonic Pedelec 2020 (Seite 88 von 101) (Englisch)

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MY20H08-2_1.0_30.08.2019 88

Troubleshooting, fault clearance and repair

9.6 Display

9.7 Miscellaneous

Symptom Cause Remedy

No data are shown on the

monitor if you press the on-

off button on the battery.

The battery charge level may be

insufficient.

Charge the battery.

Switch the power on.

Is the power switched on? Keep the battery on-off button pressed down to switch on the power

again.

Is the battery charged? If the battery is fitted to the pedelec and is being charged, it cannot

be switched on. Stop the charging process.

Is the connector fitted to the power cable

correctly?

Check whether the power cable connector connecting the motor unit

to the drive unit has not disconnected. If you are not sure, contact

your specialist dealer.

A component may be connected which the

system is unable to recognise.

Contact your specialist dealer.

The gear level is not shown

on the display.

The gear level is only shown if the

electronic gear shift is used.

Check whether the power cable pug has been disconnected. If you

are not sure, contact your specialist dealer.

The settings menu cannot

be opened while you are

riding.

The product is designed in such a way that

the settings menu cannot be opened if the

system detects that someone is riding the

pedelec. This is not a malfunction.

Stop the pedelec and then adjust the settings.

The time display is flashing

"0:00".

The coin cell in the display has come to the

end of its service life.

Replace the coin cell in the display.

Table 40: Error solution for the display

Symptom Cause Remedy

Two beeps will sound if a

switch is pressed but the

switch cannot be operated.

Pressed switch mode has been

deactivated.

This is not a malfunction.

Three beeps are sounded. A fault or warning has occurred. This occurs when a warning or an error is shown on the display

screen. Follow the instructions for the code indicated on screen in

Section 6.2 System Messages.

When you use an electronic

gear shift, you can feel that

pedal assistance becomes

weaker when the gear is

changed.

This is because the computer sets the

pedal assistance to the optimum level.

This is not a malfunction.

You hear a noise after

shifting gears.

Contact your specialist dealer.

It is normal to hear a noise

coming from the rear wheel

when cycling as normal.

The gear shift setting may not have been

made properly.

Contact your specialist dealer.

If you stop the pedelec, gear

transmission does not switch

to the position pre-

configured in the functional

feature.

You may have applied too much pressure

onto the pedals.

It is easier to change gears if you press onto the pedals gently.

Table 41: Error solution for battery

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