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Frequently Asked Questions:
Q: Why can’t the Digital Photo Frame play all images or movie files?
A: The Digital Photo Frame can support JPEG, MP3 and some video
formats depending on the product specification. It might not read some
files downloaded from the internet.
Q: I have a memory card in the Digital Photo Frame, but it’s not
reading the card, what should I do?
A: First, make sure that you are using a memory card that is supported by
the Digital Photo Frame. Second, ensure that the memory card is inserted
all the way into the correct slot.
Third, choose the correct card icon
which you want to play.
Q. Why do some pictures load faster than others?
A: Higher resolution pictures usually load slower.
