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CLEANER MAINTENANCE
IMPORTANT: ALWAYS ENSURE THE CLEANER HAS FULLY COOLED DOWN
BEFORE PERFORMING ANY MAINTENANCE TASKS.
Empty the water tank
1. Unplug the cleaner from the main power and ensure the unit has cooled.
2. Hold the steam trigger down to release any remaining steam pressure. [12]
3. Put the steam handle safety latch on. [6]
4. Remove the clean water lid by pushing down and turning anti-clockwise. [7]
5. Lift the cleaner and empty any remaining water. [25]
Removing and cleaning the textile pad
1. Unplug the cleaner from the main power and ensure the unit has cooled.
2. Remove the cleaning cloths from oor head or window tool.
3. Wash the cleaning cloths by hand or machine with a mild detergent at max
temperature 30°C.
IMPORTANT: Do not use bleach or fabric softener when washing the textile pad.
TROUBLESHOOTING
Should you have a problem with the product, complete this simple user checklist before
calling your local HOOVER service.
The steam cleaner will not switch on.
Check the unit is plugged in.
Check the power cord
The product is not producing steam.
Check the unit is switched on.
There may be no water in the water tank.
The safety latch may be locked. If so unlock the safety latch.
The water is not at the correct temperature. The green light will illuminate when ready.
If the unit is producing a small amount of steam, check the variable steam dial and
adjust to the max.
The cleaner is taking a long time to heat up.
If you live in a hard water area the water tank may have become blocked. The unit
will have to be descaled.
The cleaning cloth won’t pick up dirt.
The cleaning pad may already be saturated with dirt and needs to be washed.
Refer to the Maintenance section.
IMPORTANT INFORMATION
Hoover Service
Should you require service at any time, please contact your local Hoover Service ofce.
Hoover Customer Helpline Service
Should any faults occur with your cleaner during the rst 12 months, contact the Hoover
Customer Helpline on the number below.
Tel: 08444 995 599
Email: customer.services@hoovercandy.com
Hoover have a computerised nationwide service network of over 500 engineers who will
quickly respond to your call and guarantee your repair for 12 months.
Quality
Hoover’s factories have been independently assessed for quality. Our products are made
using a quality system which meets the requirements of ISO 9001
The Environment:
This appliance is marked according to the European Directive 2011/65/EC on
Waste Electrical and Electronic Equipment (WEEE). By ensuring this product
is disposed of correctly you will help prevent potential negative consequences
for the environment and human health, which could otherwise be caused by
inappropriate waste handling of this product.
The symbol on the product indicates that this product may not be treated as household
waste. Instead it shall be handed over to the appliance collection point for recycling of
electrical and electronic equipment. Disposal must be carried out in accordance with the
local environmental regulations for waste disposal. For more detailed information about
treatment, recovery and recycling of this product, please contact your local council, your
household waste disposal service or the shop where you purchased the product.
This product complies with the European Directives 2006/95/EC, 2004/108/EC
and 2011/65/EC.
HOOVER Limited Pentrebach, Merthyr Tydl, Mid Glamorgan CF48 4TU
Your Guarantee
The guarantee conditions for this appliance are as dened by our representative in the
country in which it is sold. Details regarding these conditions can be obtained from the
dealer from whom the appliance was purchased. The bill of sale or receipt must be
produced when making any claim under the terms of this guarantee.
Subject to change without notice.
GB
5

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