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TROUBLESHOOTING
CLEANING FAQS
Should you have a problem with the product, complete this simple user checklist before calling
your local Hoover service.
The steam stick will not switch on.
•  Check the unit is plugged in.
•  Check the power cord.
The steam stick is not producing steam.
•  There may be no water in the clean water tank.
•  The tank may not be fitted correctly.
The textile pad won’t pick up dirt.
•  The cleaning pad may already be saturated with dirt and needs to be washed. Refer to
the Maintenance section.
IMPORTANT INFORMATION
Hoover spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local Hoover
dealer or direct from Hoover. When ordering parts always quote your model number.
Consumables
Textile Pad: 35601330
Filter: 35601335
Hoover Service
Should you require service at any time, please contact your local Hoover Service Oce.
Quality
Hoover’s factories have been independently assessed for quality. Our products are made using
a quality system which meets the requirements of ISO 9001.
The Environment:
This appliance is marked according to the European Directive 2002/96/EC on Waste Electrical
and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly you will help
prevent potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product.
The symbol on the product indicates that this product may not be treated as
houshold waste. Instead it shall be handed over to the appliance collection point
for recycling of electrical and electronic equipment. Disposal must be carried out
in accordance with the local environmental regulations for waste disposal. For
more detailed information about treatment, recovery and recycling of this product,
please contact your local city oce, your household waste disposal service or the
shop where you purchased the product.
Your Guarantee
The guarantee conditions for this appliance are as dened by our representative in the country
in which it is sold. Details regarding these conditions can be obtained from the dealer from
whom the appliance was purchased. The bill of sale or receipt must be produced when making
any claim under the terms of this guarantee.
Subject to change without notice.
When is steamjet ready? In approximately 30 seconds.
Can I use steamjet on all oor surfaces? On all hard oors like marble, ceramic, stone,
linoleum, sealed hardwood oors and parquet.
Does steamjet emit steam automatically? No, to produce steam you should press the steam/
sweep trigger button under the handle.
Can I use it vertically? No, steamjet can be used only on horizontal oor surfaces.
Can I put detergents or other chemicals inside the tank? No, you would damage the
product.
What if in the city where I live the water is very hard? You can use ltered water or you
will have to change the lter cassette more often. If you nd very weak steam, check steam
orice,you can descale it by inserting small tools into steam orice if necessary.
When is it time to change the lter cassette? How do you notice it? It depends on the water
hardness. Normally 6 months. You will notice that the colour of yellow resin inside the lter
cassette becomes a bit dull.
How long will one tank of water last before needing to be relled? Approximately 20
minutes if you press continuously the trigger.
Is the mop washable? Yes, it can be washed by hand or in the washing machine with a mild
detergent at max temperature 40°c. Do not use bleach or fabric softener.
How often should I replace the mop? It depends on dierent factors above all how hard the
oor is. The best way to understand when to change the mop is when the mop is still dirty after
having washed it or if you notice that it doesn’t perform like before.
SteamJet-Manual__1-3_union.indd 3 07/08/2012 17.12.49
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