Bedienungsanleitung Hotto Arco (Seite 25 von 46) (Deutsch, Englisch, Holländisch, Französisch)

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Installation troubleshooter

Complaint Cause Solution

The hoses are too short You are trying to install the boiler too far from

the safety group and/or tap

Place the boiler closer to the safety group and/or tap

The safety group provides an

unpleasant smell of sewage.

No loop in the black drain hose of the safety

group

Make a loop in the hose, as shown on the installation

drawing (step 9) of the installation set.

Water troubleshooter

Complaint Cause Solution

Tap is making bubbling noises There is air in the pipes Open both taps wide and de-aerate (stop valve, kitchen tap)

No water Main valve closed Open main valve

Stop valves closed Open stop valves

No hot water Stop valve safety unit closed Open stop valve

Little water is coming from the tap Water pressure is too low Check a different outlet. If the pressure is low here as well, fully

open the main tap. If the pressure is still too low you should

contact the water supplier.

Check whether the main tap and

stop valves are fully opened

Fully open the tap concerned

Make sure there is no kink in the

hose

Remedy the kink, or replace the hose if it is damaged

Scaling of the outlet Clean or replace the aerator

Hot water is coming out of the cold

water tap

The hoses of the tap have been

mixed up

Connect the hoses correctly

Hot water is too hot or too cold Hot water temperature has not

been set correctly

Adjust the temperature using the round knob (B4) on the boiler

No hot water coming from the hot

water tap and no boiling water from

the boiling water tap

Boiler is not (yet) heated up, see

LED indication on gure 17 and

in §3

Wait for the boiler to heat up, approximately 25 minutes

Check whether the boiler is switched on. For this, follow the

instructions in §3

Boiler is not connected to the

power supply

Place the plug in the wall socket

Check whether the power group concerned is switched on

Boiler is defective Contact the Hotto service line

When turning open the boiling water

knob (1), there is hot water coming

from the tap, but no boiling water

Boiler is set to 70°C Set the boiler to 100° using the standby knob (B3), see §3, and

wait for the boiler LED to turn red.

Water is not heated to 100°C Wait until the water is heated. The LED on the boiler will turn

red once the water has been heated.

Boiling water is coming out of the tap

with more bubbling noises and more

steam is created than otherwise

Boiler must be reset Press the reset switch (B6) at the rear of the boiler

Sensor or control unit is

defective

Contact the Hotto service line, see www.hotto.com

Boiling water is coming out of the tap

with bubbling noises and the tap has a

low yield of boiling water.

Scaling of the outlet Clean or replace the aerator

There is a white substance in the hot

water

There is too much scaling in the

tank

Have the boiler cleaned by an installer

The device makes boiling noises Too much scale deposit in the

device

Contact the Hotto service line, see www.hotto.com

Electricity troubleshooter

Complaint Cause Solution

The groups are switched off

continuously

Too many devices on one group Use less devices at the same time or connect devices to a different

group, or use an energy divider, www.hotto.com

The earth leakage circuit

breaker is activated

There is a short circuit in the

electrical circuit

Investigate which device causes the short circuit: Remove the plug of the

Hotto boiler from the wall socket, reset the earth leakage circuit

breaker. If it is activated again, this will mean that your Hotto boiler is

not the cause. Check which other device may be the cause. If the earth

leakage circuit breaker is activated again as a result of the Hotto boiler,

please contact the Hotto service line, see www.hotto.com

Standby LED does not light Boiler is getting no voltage Place the plug in the wall socket

Switch on the boiler using the button (B5) at the rear

Check whether there is voltage on the wall socket

Check in the group box whether the group concerned and the

accompanying earth leakage circuit breakers are switched on

No water in the boiler and safety

power interrupter is activated

Pull out the plug and allow the device to cool down for 30 minutes. Fill

with water. Press the RESET button (B6) at the rear. In case of several

resets, please contact the service line.

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