Bedienungsanleitung HP 15-ay056nb (Seite 9 von 12) (Englisch)

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Restore and recovery

There are several options for recovering your system. Choose the method that best matches your situation

and level of expertise:

IMPORTANT: Not all methods are available on all products.

●

Windows oers several options for restoring from backup, refreshing the computer, and resetting the

computer to its original state. For more information see the Get started app.

▲

Select the Start button, and then select the Get started app.

●

If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or

applications option (select products only) of HP Recovery Manager to reinstall the individual application

or driver.

▲

Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers

and/or applications

, and then follow the on-screen instructions.

●

If you want to recover the Windows partition to original factory content, you can choose the System

Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media.

For more information, see Recovering using HP Recovery Manager on page 5. If you have not already

created recovery media, see Creating HP Recovery media (select products only) on page 3.

●

On select products, if you want to recover the computer's original factory partition and content, or if you

have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more

information, see Recovering using HP Recovery Manager on page 5.

●

On select products, if you want to remove the recovery partition to reclaim hard drive space, HP

Recovery Manager oers the Remove Recovery Partition option.

For more information, see Removing the HP Recovery partition (select products only) on page 7.

Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state by using the

HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery

partition (select products only). If you have not already created recovery media, see Creating HP Recovery

media (select products only) on page 3.

What you need to know before you get started

●

HP Recovery Manager recovers only software that was installed at the factory. For software not

provided with this computer, you must either download the software from the manufacturer's website or

reinstall the software from the media provided by the manufacturer.

IMPORTANT: Recovery through HP Recovery Manager should be used as a nal attempt to correct

computer issues.

●

HP Recovery media must be used if the computer hard drive fails. If you have not already created

recovery media, see Creating HP Recovery media (select products only) on page 3.

●

To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not

already created recovery media, see Creating HP Recovery media (select products only) on page 3.

●

If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not

work, you can obtain recovery media for your system from support. See the Worldwide Telephone

Numbers booklet included with the computer. You can also nd contact information from the HP

Restore and recovery 5

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