Bedienungsanleitung HP Designjet 4020 (Seite 141 von 235) (Englisch)

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Front panel message Suggested action

Sheet too long. During the load process the printer has detected that the sheet is too long to be

loaded properly. Make sure that the printer expects sheet and not roll. Press

the Select key to try to load the paper again. See

Functional specifications

on page 208.

Lever lifted. During the load process the paper load lever was lifted. This prevents the printer

from loading the paper. Press the Select key to load the paper again.

The paper cannot be loaded successfully [4520]

NOTE: This topic applies to the HP Designjet 4520 Printer series only.

●

The paper may be loaded at an angle (skewed or mislocated).

●

The paper may be crumpled or warped, or may have irregular edges.

●

If the paper gets stuck in the paper path to the platen, it may be that the leading edge of the paper

is not straight or clean, and needs to be trimmed (see

Trim the paper with the manual cutter

[4520] on page 38). Remove the initial 2 cm (1 in) from the roll and try again. This may be necessary

even with a new roll of paper.

●

Check that the drawer is correctly closed.

●

Check that the spindle is correctly inserted.

●

Check that the paper is correctly loaded on the spindle, and that it loads over the roll towards you.

●

Check that the paper is wound tightly on the roll.

●

Check that the roll is not separated from the black hub on the right side of the spindle.

Here is a list of front panel messages related to paper loading, with the suggested corrective action.

Front panel message Suggested action

Right edge not found. The printer cannot locate the right–hand edge of the paper, the paper may be badly

positioned. Press the Select key and try to load the roll again.

Paper not found. During the paper load process the printer did not detect any paper. Press the

Select key to retry.

Paper loaded with too much skew. During the paper load process the printer detected that the paper had too much

skew. Press the Select key to try to load the paper again.

Paper too small. During the load process the printer detected that the paper is too narrow or too short

to be loaded in the printer. Press the Cancel key to stop the load process. See

Functional specifications on page 208.

Lever lifted. During the load process the paper load lever was lifted. This prevents the printer

from loading the paper. Press the Select key to load the paper again.

A paper jam (paper stuck in the printer) [4020]

NOTE: This topic applies to the HP Designjet 4020 Printer series only.

When a paper jam occurs, you will normally see the Possible paper jam message in the front panel,

with one of two error codes:

●

81:01 indicates that paper cannot advance into the printer.

●

86:01 indicates that the printhead carriage cannot move from side to side.

ENWW The paper cannot be loaded successfully [4520] 131

Paper problems

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HP Designjet 4020 Seite 141

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