Adjust heater and print mode settings ............................................................................................ 127
8 The problem is… (troubleshooting topics)
The problem is… (checklist) ........................................................................................................... 132
A printhead crash ........................................................................................................................... 134
Ink cartridge is not installed ............................................................................................................ 136
Ink cartridge is not detected ........................................................................................................... 136
Ink cartridge is near expiration date ............................................................................................... 136
Ink cartridge has passed its expiration date ................................................................................... 136
An error message ........................................................................................................................... 137
Service errors ......................................................................................................... 137
System error messages .................................................................. 137
Printhead error messages ............................................................... 137
Service error messages .................................................................. 138
Operator error messages ....................................................................................... 138
Ink cartridge .................................................................................... 138
The ink LED flashes ................................................ 138
Waste ink bottle is not installed ....................................................... 139
Waste ink bottle is full ..................................................................... 139
Media crash .................................................................................... 139
Media .............................................................................................. 139
Error LED is flashing ............................................... 140
Other messages .............................................................................. 140
The problem is an abnormal sound ................................................................................................ 141
9 The problem is print quality
10 Tell me about… (basic knowledge topics)
Tell me about operating conditions ................................................................................................ 146
Installation space .................................................................................................... 146
Environmental conditions ....................................................................................... 146
Operating temperature and humidity levels .................................... 146
Places where the printer must not be installed ............................... 147
Tell me about the power supply ..................................................................................................... 147
Power .................................................................................................................... 147
The HP Designjet High Speed Dryer ..................................................................... 148
Exhaust attachment ................................................................................................ 148
Tell me about front panel messages and printer state ................................................................... 148
Messages on the front panel .................................................................................. 148
Initialization display ......................................................................... 148
Online state (idle mode) display ...................................................... 148
Online state (print mode) display .................................................... 149
Online state (print pause mode) display ......................................... 149
Print stop and resume ............................................. 149
Print cancel (end) .................................................... 149
Online state (print information mode) display ................................. 149
Offline (menu mode) display ........................................................... 150
Shutdown state display ................................................................... 151
ENWW v
