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HP printer limit ed warr anty stat ement
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
A. Extent of limit ed warranty
1. This HP Limited Warr anty applies only t o HP branded products sol d or leased a) fro m HP Inc., its subsidiaries, affiliate s,
authorized resellers, authorized distributors, or country distribut ors; b) with this HP Limit ed Warranty.
2. HP Inc. (HP) warrants t o the end-user customer that the HP pro ducts specified abov e wil l be free fro m defects in
materials and workmanship for the duration specified above (the “Limited W arranty Period”), which Limited Warr anty
Period begins on the date when the HP Har dware Pr oduct is first detect ed during its initial boot, which date is known as
the “first start date.” Alt ernativel y , if the HP Hardware Pro duct is not detected at that time, the Limit ed Warranty Period
shall start on the latter o f the date of pur chase or le ase fro m HP or fro m the HP or , if applicable, the HP authorized
service pro vider complet es installation.
3. For software products, HP’ s limited w arranty applies only to a fail ure to ex ecute progra mming instructions. HP does no t
warrant that the oper ation of any product wil l be interrupte d or error-free.
4. HP's limit ed warranty cov ers onl y those defects that arise as a r esult o f normal use of the product, and does no t cov er
any other probl ems, including those that arise as a resul t of:
a. Improper maintenanc e or modification;
b. Softw are, media, parts, or supplies not pr ovided or supporte d by HP;
c. Operation outside the product' s specifications;
d. Unauthorized modification or misuse.
5. For HP printer pr oducts, the use of a non-HP cartridge or a refill ed cartridge does no t affect either the warranty t o the
customer or any HP support contr act with the customer. Howev er , if printer failur e or damage is attributable t o the use
of a non-HP or refill ed cartridge or an expir ed ink cartridge, HP will charge its standar d time and materials charges to
service the printer for the particular f ailure or damage.
6. If HP receiv es, during the applicable warr anty period, notice of a defect in any product which is cov er ed by HP's
warranty , HP shall either repair or replac e the product, at HP' s option.
7. If HP is unable to r epair or replac e, as applicable, a def ective product which is covered by HP' s warranty , HP shall, within
a reasonable time after being notified o f the defect, refund the pur chase price f or the product.
8. HP shall hav e no obligation t o repair , replace, or r efund until the custo mer returns the defectiv e product to HP.
9. Any replacement pr oduct may be either new or lik e-new products o f similar functionality as the product being replac ed.
10. HP products may contain r emanufactured parts, c omponents, or materials equival ent to new in performanc e.
11. HP's Limited W arranty Stat ement is valid in any country wher e the covere d HP product is distributed b y HP. Contracts
for additional warranty services, such as on-sit e service, may be availabl e fro m any authorized HP service facility in
countries where the product is distribut ed by HP or by an authoriz ed importer.
B. Limitations of warranty
TO THE EXTENT ALL OWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD P ARTY SUPPLIERS MAKES ANY OTHER WARRANT Y
OR CONDITION OF ANY KIND , WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MER CHANT ABILITY,
SATISFACTO RY QUALITY, AND FITNESS FOR A P ARTICULAR PURPOSE .
C. Limitations of liability
1. T o the extent allowed by local law, the remedies pr ovided in this Warr anty Stat ement are the custo mer's sole and
exclusiv e remedies.
2. T
O THE EXTENT ALLO WED BY L OCAL LAW , EX CEPT FOR THE OBLIGA TIONS SPECIFICALL Y SET FORTH IN THIS WARRANTY
STA TEMENT , IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRE CT , INDIRECT , SPEC IAL ,
INCIDENT AL , OR CONSEQUENTIAL D AMAGES, WHETHER BASED ON C ONTRAC T , TOR T , OR ANY OTHER LEGAL THEORY AND
WHETHER ADVISED OF THE POSS IBILITY OF SUCH DAMAGES.
D. Local law
1. This Warranty S tatement gives the cust omer specific legal rights. The customer may also have other rights which vary
from state t o state in the Unit ed State s, from pr ovince t o provinc e in Canada, and fro m co untry to country elsewhere in
the world.
2. T o the extent that this Warranty S tatement is inconsist ent with local law , this Warranty Stat ement shall be deemed
modified to be consist ent with such local law. Under such l ocal law , certain disclaimers, excl usions and limitations of
this Warranty Stat ement may not appl y to the cust omer.
HP Limited Wa rranty
Visit www.support.hp.com to access warranty support including troubl eshoo ting tips, diagnostics tools, software and drivers,
product information, and how-t o videos. Support options like chat and forums ar e also acces sible fro m this website.
The HP limited Warr anty is a commercial guarant ee voluntaril y provided b y HP. The name and address of the HP entity
responsible for the performanc e of the HP Limited W arranty in your c ountry is as follo ws:
U.K: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN
Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare
Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d’Avril 150, 1217 Meyrin, Switzerland
United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from a seller of nonconformity of goods
with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from
delivery of goods for products purchased in Scotland. However, various factors may impact your eligibility to receive these rights. For further
information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website.Consumers
have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.
Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the
contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected
in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the
European Consumer Centers website.Consumers have the right to choose whether to claim service under the HP Limited W arranty or against the
seller under the legal guarantee.
Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with
the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or
affected in any manner by the HP Limited Wa rranty . For further information, please consult the following link: Consumer Legal Guarantee or you
may visit the European Consumer Centers website.
Consumers have the right to choose whether to claim service under the HP Limited W arranty or against the seller under two-year legal
guarantee.
For further information, please consult the following link: Consumer Legal Guarantee (www .hp.com/go/eu-legal) or you may visit the European
Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net).
HP Product Limite d Warranty Pe riod
Softwa re Media 90 day s
Printer 1 year hardwa re warra nty
Print or Ink cartridges Until the HP ink is depleted or the “e nd of warranty” date
printed on the cartridge has been rea ched, whicheve r occurs
first. This wa rranty does no t cove r HP ink products that have
been re fille d, remanufactur ed, re furbished, misused, or
tampere d with.