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Hewlett-Packard limited warranty statement
Extent of limited warranty
1. Hewlett-Packard warrants to the end-user customer that the
HP products specified above will be free from defects in
materials and workmanship for the duration specified above,
which duration begins on the date of purchase by the
customer.
2. For software products, HP’s limited warranty applies only to
a failure to execute programming instructions. HP does not
warrant that the operation of any product will be
uninterrupted or error free.
3. HP’s limited warranty covers only those defects that arise as
a result of normal use of the product, and does not cover any
other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or
supported by HP; or
c. Operation outside the product’s specifications.
d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP ink cartridge or
a refilled ink cartridge does not affect either the warranty to
the customer or any HP support contract with the customer.
However, if printer failure or damage is attributable to the
use of a non-HP or refilled ink cartridge, HP will charge its
standard time and materials charges to service the printer for
the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice
of a defect in any product which is covered by HP’s
warranty, HP shall either repair or replace the product, at
HP’s option.
6. If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP’s warranty, HP
shall, within a reasonable time after being notified of the
defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until
the customer returns the defective product to HP.
8. Any replacement product may be either new or like new,
provided that it has functionality at least equal to that of the
product being replaced.
9. HP products may contain remanufactured parts,
components, or materials equivalent to new in performance.
10. HP’s Limited Warranty Statement is valid in any country/
region where the covered HP product is distributed by HP.
Contracts for additional warranty services, such as on-site
service, are available from any authorized HP service facility
in countries/regions where the product is distributed by HP
or by an authorized importer.
Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR
ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY
OR CONDITION OF ANY KIND, WHETHER EXPRESS OR
IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS
FOR A PARTICULAR PURPOSE.
Limitations of liability
1. To the extent allowed by local law, the remedies provided in
this Warranty Statement are the customer’s sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR
THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS
THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY AND WHETHER ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Local law
1. This Warranty Statement gives the customer specific legal
rights. The customer may also have other rights which vary
from state to state in the United States, from province to
province in Canada, and from country/region to country/
region elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent with
local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such
local law, certain disclaimers and limitations of this
Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as some
governments outside the United States (including provinces
in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a customer
(e.g. the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to
enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify
the duration of implied warranties which the
manufacturer cannot disclaim, or allow limitations on
the duration of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND
NEW ZEALAND, THE TERMS IN THIS WARRANTY
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY,
AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THE HP PRODUCTS TO SUCH CUSTOMERS.
HP product Duration of Limited Warranty
Software 90 days
Accessories 90 days
Print cartridges Until the HP print cartridge has been depleted of HP ink, or until the
“end of warranty” date printed on the cartridge, whichever occurs
first.
Printer peripheral hardware (see below for details) 1 year
*For more detailed warranty information, see http://www.hp.com/support/inkjet_warranty
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