error messages
out of paper message
if the in tray or optional lower tray contains paper
1. Verify the following:
❍ There is sufficient paper in the paper tray (at least ten sheets).
❍ The paper tray is not overly full.
❍ The paper stack is touching the back of the paper tray.
2. Slide the paper guides so they fit firmly against the edges of the paper.
3. Press the Resume button to continue printing.
if the in tray or optional lower tray is empty
1. Load paper in the tray.
2. Press the Resume button to continue printing.
the error message 'there was an error writing to USB port' appears
If you are using a USB printer cable, the printer may not be receiving correct data
from another USB device or USB hub. Connect the printer directly to the USB port on
the computer.
the error message 'there was an error writing to LPT1' appears
If the printer is connected to the computer with a USB cable, the cable may not have
been attached before installing the software.
Uninstall, then reinstall, the software.
To uninstall the software, click here.
the error message 'two-way communication cannot be established' or 'printer
not responding' appears
The printer may not be able to communicate with the computer if the USB cable is
too long.
If you receive this error message, ensure the USB cable is not greater than five
meters (approximately 16 feet, five inches) in length.
