Using Disk Defragmenter .................................................................................................................. 53
Using Disk Cleanup ............................................................................................................................ 53
Using HP 3D DriveGuard (select products only) ................................................................................ 53
Identifying HP 3D DriveGuard status .............................................................................. 54
Updating programs and drivers .......................................................................................................................... 54
Cleaning your computer ...................................................................................................................................... 54
Cleaning procedures .......................................................................................................................... 54
Cleaning the display ........................................................................................................ 55
Cleaning the sides or cover ............................................................................................. 55
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 55
Traveling with or shipping your computer .......................................................................................................... 55
9 Backing up, restoring, and recovering ........................................................................................................... 57
Creating recovery media and backups ................................................................................................................ 57
Creating HP Recovery media (select products only) ......................................................................... 57
Using Windows tools ........................................................................................................................................... 58
Restore and recovery ........................................................................................................................................... 59
Recovering using HP Recovery Manager ........................................................................................... 59
What you need to know before you get started ............................................................. 59
Using the HP Recovery partition (select products only) ................................................. 60
Using HP Recovery media to recover .............................................................................. 60
Changing the computer boot order ................................................................................ 61
Removing the HP Recovery partition (select products only) ......................................... 61
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 62
Using Computer Setup ......................................................................................................................................... 62
Starting Computer Setup .................................................................................................................. 62
Using a USB keyboard or USB mouse to start Computer Setup (BIOS) .......................... 62
Navigating and selecting in Computer Setup ................................................................................... 62
Restoring factory settings in Computer Setup ................................................................................. 63
Updating the BIOS ............................................................................................................................. 63
Determining the BIOS version ......................................................................................... 63
Downloading a BIOS update ........................................................................................... 64
Changing the boot order using the f9 prompt .................................................................................. 65
TPM BIOS settings (select products only) ........................................................................................................... 65
Using HP Sure Start (select products only) ......................................................................................................... 65
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 66
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 67
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