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HP printer limit ed warran ty statement
A. Extent of limit ed warranty
1. This HP Limited Warr anty applies only to HP branded pr oducts sold or le ased a) fro m HP Inc., its subsidiaries, affiliate s,
authorized resellers, authorized distributors, or country distribut ors; b) with this HP Limited Warr anty.
2. HP Inc. (HP) warrants t o the end-user customer that the HP pro ducts specified abov e will be fr ee fro m defects in
materials and workmanship for the duration specified above (the “Limited W arr anty Period”), which Limited Warr anty
Period begins on the date when the HP Har dware Pr oduct is first detected during its initial boot, which dat e is known as
the “first start date.” Alt ernativel y , if the HP Hardware Pro duct is not detected at that time, the Limit ed Warranty Period
shall start on the latter o f the date of pur chase or lease fro m HP or fro m the HP or , if applicable, the HP authoriz ed
service pro vider complet es installation.
3. For softw ar e products, HP’ s limited warranty applies onl y to a failure to ex ecute progra mming instructions. HP does no t
warrant that the oper ation of any product will be int errupte d or error-free.
4. HP's limited w arranty cov ers only those def ects that arise as a resul t of normal use of the product, and does no t cov er
any other probl ems, including those that arise as a resul t of:
a. Improper maint enance or modification;
b. Softw are, media, parts, or supplies not pr ovided or supporte d by HP;
c. Operation outside the product' s specifications;
d. Unauthorized modification or misuse.
5. For HP printer products, the use o f a non-HP cartridge or a refill ed cartridge does not aff ect either the warranty to the
customer or any HP support contr act with the customer. Howev er , if print er failure or damage is attributabl e to the use
of a non-HP or refill ed cartridge or an expir ed ink cartridge, HP will charge its standar d time and materials charges to
service the printer for the particular f ailure or damage.
6. If HP receives, during the applicabl e warranty period, notice of a def ect in any pr oduct which is cov ered b y HP's
warranty , HP shall either repair or r eplace the product, at HP' s option.
7. If HP is unable to r epair or replace, as applicabl e, a defective product which is cov er ed by HP's w arranty , HP shall, within
a reasonable time after being notified of the def ect, refund the purchase pric e for the product.
8. HP shall hav e no obligation t o repair , r eplace, or refund until the customer returns the defective product t o HP.
9. Any replacement pr oduct may be either new or lik e-new products of similar functionality as the product being r eplaced.
10. HP products may c ontain remanufactured parts, c omponents, or materials equivalent t o new in performance.
11. HP's Limit ed Warranty Stat ement is valid in any country where the covered HP product is distribut ed by HP. Contracts
for additional warranty services, such as on-sit e service, may be available fro m any authorized HP service facility in
countries where the product is distribut ed by HP or by an authorized importer.
B. Limitations of warr anty
TO THE EXTENT ALL OWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY O THER WARRANT Y
OR CONDITION OF ANY KIND , WHETHER EXPRESS OR IMPLIED WARRANTIES OR C ONDITIONS OF MERCHANT ABILITY,
SATISFACTO RY QUALITY, AND FITNESS FOR A P ARTICULAR PURPOSE .
C. Limitations of liability
1. T o the extent allowed by local law, the r emedies provided in this Warr anty Stat ement are the custo mer's sole and
exclusiv e remedies.
2. T
O THE EXTENT ALLO WED BY L OCAL LAW , EXCEPT FOR THE OBLIGA TIONS SPE CIFICALL Y SET FORTH IN THIS WARRANT Y
STA TEMENT , IN NO EVENT SHALL HP OR ITS THIRD P ARTY SUPPLIERS BE LIABLE FOR DIRE CT , INDIRECT , SPEC IAL,
INCIDENT AL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON C ONTRAC T , TORT , OR ANY O THER LEGAL THEORY AND
WHETHER ADVISED OF THE POSS IBILITY OF SUCH DAMAGES.
D. Local law
1. This Warranty Stat ement gives the customer specific l egal rights. The customer may also hav e other rights which vary
from stat e to state in the United S tate s, from provinc e to provinc e in Canada, and fro m co untry to country elsewhere in
the world.
2. T o the extent that this Warranty S tatement is inconsist ent with local law , this Warranty Stat ement shall be deemed
modified to be consist ent with such local law. Under such local law , certain disclaimers, exclusions and limitations o f
this Warranty S tatement may not appl y to the customer.
HP Limited Wa rranty
Visit www.support.hp.com to access warranty support including troubl eshoo ting tips, diagnostics tools, softwa re and driv ers,
product information, and how-t o videos. Support options like chat and f orums are also acces sible fro m this website.
The HP limited Warr anty is a commercial guarant ee voluntarily pr ovided by HP. The name and address of the HP entity
responsible for the performanc e of the HP Limited Warranty in your c ountry is as follo ws:
U.K: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN
Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare
Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d’Avril 150, 1217 Meyrin, Switzerland
United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from a seller of nonconformity of goods
with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from
delivery of goods for products purchased in Scotland. However, various factors may impact your eligibility to receive these rights. For further
information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website.Consumers
have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.
Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the
contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected
in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the
European Consumer Centers website.Consumers have the right to choose whether to claim service under the HP Limited W arranty or against the
seller under the legal guarantee.
Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with
the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or
affected in any manner by the HP Limited Wa rranty . For further information, please consult the following link: Consumer Legal Guarantee or you
may visit the European Consumer Centers website.
Consumers have the right to choose whether to claim service under the HP Limited W arranty or against the seller under two-year legal
guarantee.
For further information, please consult the following link: Consumer Legal Guarantee (www .hp.com/go/eu-legal) or you may visit the European
Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net).
HP Product Limite d Warranty Pe riod
Softwa re Media 90 day s
Printer 1 year hardwa re warra nty
Print or Ink cartridges Until the HP ink is depleted or the “e nd of warranty” date
printed on the cartridge has been rea ched, whicheve r occurs
first. This wa rranty does no t cove r HP ink products that have
been re fille d, remanufactur ed, re furbished, misused, or
tampere d with.
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