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HP printer limit ed warranty s tatement
A. Extent of limit ed warranty
1. This HP Limited W arranty applies only t o HP branded products sold or l eased a) fro m HP Inc., its subsidiaries, affiliate s,
authorized resellers, authorized distributors, or country distributors; b ) with this HP Limited Warranty.
2. HP Inc. (HP) w arrants to the end-user customer that the HP pro ducts specified abov e wil l be free fro m defects in
materials and workmanship for the duration specified above (the “Limited W arranty Period”), which Limited Warr anty
Period begins on the date when the HP Har dware Product is first det ected during its initial boot, which date is known as
the “first start date.” Alt ernativel y , if the HP Hardware Product is not detected at that time, the Limited W arranty Period
shall start on the latter o f the date of purchase or l ease fro m HP or fro m the HP or , if applicable, the HP authorized
service pro vider complet es installation.
3. For software products, HP’ s limited warranty applies onl y to a failure t o execute progra mming instructions. HP does no t
warrant that the oper ation of any product will be int errupte d or error-free.
4. HP' s limited warranty cov ers onl y those defects that arise as a resul t of normal use of the pr oduct, and does not cov er
any other probl ems, including those that arise as a resul t of:
a. Improper maintenanc e or modification;
b. Softw are, media, parts, or supplies not pr ovided or supporte d by HP;
c. Operation outside the product' s specifications;
d. Unauthorized modification or misuse.
5. For HP printer products, the use of a non-HP cartridge or a refill ed cartridge does no t affect either the warranty to the
customer or any HP support contr act with the customer. Howev er , if printer failure or damage is attributabl e to the use
of a non-HP or refill ed cartridge or an expir ed ink cartridge, HP will charge its standar d time and materials charges to
service the printer for the particular f ailure or damage.
6. If HP receives, during the applicable w arranty period, notice of a defect in any product which is cov ered b y HP's
warranty , HP shall either repair or replac e the product, at HP's op tion.
7. If HP is unable to repair or replac e, as applicable, a def ective product which is cov er ed by HP's warr anty , HP shall, within
a reasonable time after being notified of the def ect, refund the purchase pric e for the product.
8. HP shall hav e no obligation to r epair , replace, or r efund until the custo mer returns the defective product t o HP.
9. Any replacement product may be either new or lik e-new products of similar functionality as the product being replac ed.
10. HP products may contain r emanufactured parts, components, or mat erials equivalent to new in performanc e.
11. HP's Limited W arranty Statement is valid in any c ountry where the covere d HP product is distributed b y HP. Contracts
for additional warranty services, such as on-sit e service, may be availabl e f
rom any authorized HP service facility in
countries where the product is distribut ed by HP or by an authorized importer.
B. Limitations of warr anty
TO THE EXTENT ALL OWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD P ARTY SUPPLIERS MAKES ANY OTHER WARRANTY
OR CONDITION OF ANY KIND , WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANT ABILITY,
SATISFACTO RY QU ALITY, AND FITNESS FOR A P ARTICULAR PURPOSE .
C. Limitations of liability
1. T o the extent allowed by local law, the remedies pr ovided in this Warranty Stat ement ar e the custo mer' s sol e and
exclusiv e remedies.
2. TO THE EXTENT ALLO WED BY LOCAL LAW, EXCEPT FOR THE OBLIGA TIONS SPECIFICALL Y SET FORTH IN THIS WARRANT Y
STA TEMENT , IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT , INDIRECT , SPEC IAL,
INCIDENT AL , OR CONSE QUENTIAL DAMAGES, WHETHER BASED ON C ONTRAC T , TORT , OR ANY OTHER LEGAL THE ORY AND
WHETHER ADVISED OF THE POSS IBILITY OF SUCH DAMAGES.
D. Local law
1. This Warranty Statement gives the cust omer specific legal rights. The customer may also have other rights which vary
from stat e to state in the United S tate s, from province t o province in Canada, and fro m co untry to country elsewher e in
the world.
2. T o the extent that this Warr anty Statement is inconsist ent with local law , this Warranty Stat ement shall be deemed
modified to be consist ent with such local law. Under such local law , certain disclaimers, exclusions and limitations of
this Warranty S tatement may not appl y to the customer.
HP Limited Wa rranty
Visit www.support.hp.com to access warranty support including troubl eshooting tips, diagnostics t ools, softwa re and drivers,
product information, and how-t o videos. Support options like chat and forums ar e also acces sible fro m this website.
The HP limited Warr anty is a commercial guarantee v oluntarily pro vided by HP. The name and address of the HP entity
responsible for the performanc e of the HP Limited W arranty in your country is as follows:
U.K: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN
Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare
Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d’Avril 150, 1217 Meyrin, Switzerland
United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from a seller of nonconformity of goods
with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from
delivery of goods for products purchased in Scotland. However, various factors may impact your eligibility to receive these rights. For further
information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website.Consumers
have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.
Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the
contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected
in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the
European Consumer Centers website.Consumers have the right to choose whether to claim service under the HP Limited W arranty or against the
seller under the legal guarantee.
Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with
the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or
affected in any manner by the HP Limited Wa rranty . For further information, please consult the following link: Consumer Legal Guarantee or you
may visit the European Consumer Centers website.
Consumers have the right to choose whether to claim service under the HP Limited W arranty or against the seller under two-year legal
guarantee.
For further information, please consult the following link: Consumer Legal Guarantee (www .hp.com/go/eu-legal) or you may visit the European
Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net).
HP Product Limite d Warranty Pe riod
Softwa re Media 90 day s
Printer 1 year hardwa re warra nty
Print or Ink cartridges Until the HP ink is depleted or the “e nd of warranty” date
printed on the cartridge has been rea
ched, whicheve r occurs
first. This wa rranty does no t cove r HP ink products that have
been re fille d, remanufactur ed, re furbished, misused, or
tampere d with.
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