Speakers and sound ............................................................................................................................................. 27
Internet access ..................................................................................................................................................... 28
Software troubleshooting ................................................................................................................................... 28
9 Using HP PC Hardware Diagnostics ................................................................................................................ 30
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 30
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 31
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 33
10 Backing up, restoring, and recovering .......................................................................................................... 35
Backing up information and creating recovery media ........................................................................................ 35
Restoring and recovery ........................................................................................................................................ 36
11 Specications ............................................................................................................................................ 37
Operating specications ...................................................................................................................................... 37
12 Electrostatic Discharge .............................................................................................................................. 38
13 Accessibility .............................................................................................................................................. 39
Accessibility ......................................................................................................................................................... 39
Standards and legislation .................................................................................................................................... 41
Useful accessibility resources and links .............................................................................................................. 43
Contacting support .............................................................................................................................................. 44
14 Support information .................................................................................................................................. 46
How to get help .................................................................................................................................................... 46
Where to get help ................................................................................................................................................ 46
Customer support for repairs .............................................................................................................................. 47
Before upgrading your hardware ........................................................................................................................ 47
Index ............................................................................................................................................................. 48
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