Bedienungsanleitung HP INKJET1000 (Seite 51 von 96) (Englisch)

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Maintaining and troubleshooting48

Resolving printer problems

This section provide solutions to common problems that involve the operation of the printer.

Printer shuts down unexpectedly

Check the power

• Make sure the power cord is connected firmly to the printer and to a working outlet, and that the

printer is turned on. The Power light on the control panel of the printer should be green. Try turning the

printer off, and then on again.

• When the printer is first turned on, it takes approximately 45 seconds to warm up. Wait for the printer

to warm up.

Check the printer vents

• The printer vents are located on the left side of the printer. If the printer vents are covered and the

printer overheats, it automatically turns off. Make sure the vents are not covered and the printer is in a

cool, dry location.

Printer is not responding (nothing prints)

If you tried to print when the printer was off, an alert message should have appeared on your computer

screen. If the printer was off and you did not see a message when you tried to print, the printer setup might

be incorrect. To correct this problem, reinstall the software that came with your printer.

Check the power

• Make sure that the printer power is on. To turn the printer power on, press and hold the

(powerbutton) on the printer for a few seconds. After a brief printer startup, you should see a

steadygreen light on the corner of the button.

• When the printer is first turned on, it takes approximately 45 seconds to warm up. Wait for the printer

to warm up.

Check the connections

• Make sure that the power cord is securely connected from your printer to a working outlet. If you still

cannot turn the printer on, you might have a faulty power cord or control panel. Unplug the printer and

call the HP Customer Care Center. See Support and warranty.

• Make sure that both ends of the USB cable are secure.

Check the printer setup

• Check that the ink cartridges, and printheads are loaded correctly. Make sure that all the tape has

been removed from the printheads.

• Check that the top cover and printing supplies cover are closed.

• Make sure media is loaded correctly in the tray and that the media is not jammed in the printer.

• Check to make sure that your printer is selected as the current or default printer and that Pause Printing

is not selected. The default printer is the one that is used if you choose the Print command without first

specifying which printer you want to use with an application. The default printer should be the printer

that you use most often.

If the printer selection is a problem, open the Printers folder in Windows and set this printer as the

default. In the Mac OS, set this printer as the default in the Chooser or the Print Center.

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