Bedienungsanleitung HP iPAQ Glisten (Seite 174 von 185) (Englisch)

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When I answer calls on my iPAQ, the caller cannot hear my voice clearly. What could

be the problem?

●

Ensure you have good network reception. If your device shows only one or two bars of coverage

then you are more likely to experience frequent disconnects. If you are indoors, try moving closer

to the exterior of the building since some concrete buildings can significantly reduce cellular signal

strength. If you work around a lot of electronic equipment, try moving away from it, especially if

that equipment also produces radio signals.

●

Make sure you have turned off the in-call mute function.

●

Make sure you are in a quiet environment. Excessive background or road noise can prevent the

caller from hearing you clearly.

●

If you are using a wired headset, make sure that the headset and the connector are not damaged.

Contact your headset manufacturer if problems persist.

●

If you are using a Bluetooth headset, ensure that you are within range of your device. Audio

quality will decrease as you get farther from your device and your headset may lose connection if

you get too far from the device. Contact your headset manufacturer if problems persist.

I cannot send a text message or multimedia message. What do I do?

If you have a problem sending a text message or multimedia message, perform the following checks:

●

You should have at least 1.5 MB to 2 MB of free memory space on your iPAQ so that the device

operates efficiently. To check the free memory space, press Start

, tap Settings > System >

Memory.

●

Ensure you have good network reception. If your device shows only one or two bars of coverage

then you are more likely to experience frequent disconnects. If you are indoors try moving closer to

the exterior of the building since some concrete buildings can significantly reduce cellular signal

strength. If you work around a lot of electronic equipment, try moving away from it, especially if

that equipment also produces radio signals. Your device will automatically download text or

multimedia messages once you have returned to a good coverage area.

●

Verify your data plan with your service provider and make sure that the network has been set

correctly.

I cannot use certain call functions. What should I do?

●

Cellular providers require a subscription for certain advanced call functions such as Call

Forwarding, Call Barring, and Multi-Party Calling. Contact your service provider to ensure that

your account is subscribed to these services.

●

Ensure that advanced services are configured correctly on your device. You can check advanced

services by pressing Start

, tap Settings > Personal > Phone > Services tab. Select the

appropriate service, and then tap Get Settings.

162 Chapter 33 Troubleshoot your iPAQ

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