Unlocking Your HP iPAQ
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Enter your PIN and/or password when prompted. If you successfully enter the requested
information, the device unlocks.
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After the number of attempts you selected during setup, if you still do not successfully enter your
PIN and/or password correctly, you are prompted to answer the hint question you defined. If you
successfully answer your hint question, the device unlocks.
NOTE After you successfully authenticate, you are prompted to reset any authentication
information you didn't enter correctly. For example, if you forgot your PIN, but successfully
enter your hint question/answer, you are prompted to enter a new PIN.
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If you do not answer your hint question successfully and you selected the Pause before retrying
question option on theFail-Safe Settings screen, there is an increasing time delay between hint
question/answer attempts until you enter the correct answer. If you have completely forgotten the
answer to your hint question and do not remember it with further attempts, then you have to tap
the Reset Device button.
CAUTION If you tap the Reset Device button, you lose all data on the device. Resetting the
device could take a long time after the iPAQ initialization process has been completed. It is
recommended that you connect your device to AC power during this period to avoid timeouts or
loss of power.
If you perform a clean reset instead of tapping the Reset Device button AND you select Keep
Security on the Fail-Safe Settings screen, your HP iPAQ returns to its default setting. In this
case, you still need to answer your hint question to regain access to the HP iPAQ.
74 Chapter 5 Security ENWW
