The product does not print ...................................................................................... 197
The product prints slowly ........................................................................................ 198
Solve walk-up USB printing problems ...................................................................................... 199
The USB Flash Drive menu does not open when you insert the USB accessory ............... 199
The file does not print from the USB storage accessory ............................................... 199
The file that you want to print is not listed in the USB Flash Drive menu ........................ 200
Solve direct connection problems ........................................................................................... 201
Solve wired network problems ............................................................................................... 202
Poor physical connection ....................................................................................... 202
The computer is using the incorrect IP address for the product ..................................... 202
The computer is unable to communicate with the product ........................................... 203
The product is using incorrect link and duplex settings for the network ......................... 203
New software programs might be causing compatibility problems .............................. 203
The computer or workstation might be set up incorrectly ............................................. 203
The product is disabled, or other network settings are incorrect ................................... 203
Solve wireless network problems ............................................................................................ 204
Wireless connectivity checklist ................................................................................ 204
The product does not print after the wireless configuration completes ........................... 204
The product does not print, and the computer has a third-party firewall installed ........... 205
The wireless connection does not work after moving the wireless router or product ........ 205
Cannot connect more computers to the wireless product ............................................. 205
The wireless product loses communication when connected to a VPN .......................... 205
The network does not appear in the wireless networks list .......................................... 205
The wireless network is not functioning ..................................................................... 206
Perform a wireless network diagnostic test ................................................................ 206
Reduce interference on a wireless network ............................................................... 207
Solve product software problems with Windows ...................................................................... 208
A print driver for the product is not visible in the Printer folder .................................... 208
An error message was displayed during the software installation ................................ 208
The product is in Ready mode, but nothing prints ...................................................... 208
Solve product software problems with Mac OS X ..................................................................... 210
The print driver is not listed in the Print & Fax or Print & Scan list ................................. 210
The product name does not appear in the product list in the Print & Fax or Print & Scan
list ....................................................................................................................... 210
The print driver does not automatically set up the selected product in the Print & Fax or
Print & Scan list ..................................................................................................... 210
A print job was not sent to the product that you wanted ............................................. 211
When connected with a USB cable, the product does not appear in the Print & Fax or
Print & Scan list after the driver is selected. ............................................................... 211
You are using a generic print driver when using a USB connection ............................. 211
Remove software (Windows) ................................................................................................. 212
xii ENWW
