Introduction ........................................................................................................................................................ 39
Assign or change the system password using the HP Embedded Web Server ....................................... 39
Energy-conservation settings .............................................................................................................................................. 41
Introduction ........................................................................................................................................................ 41
Set the Sleep/Auto O After Inactivity setting .............................................................................................. 41
Set the Shut Down After Inactivity delay and congure the printer to use 1 watt or less of power .... 42
Set the Delay Shut Down setting .................................................................................................................... 43
Update the rmware .............................................................................................................................................................. 44
Update the rmware using the Firmware Update Utility ............................................................................ 44
6 Solve problems ....................................................................................................................................................................................... 45
Customer support .................................................................................................................................................................. 46
Laser Warning ......................................................................................................................................................................... 47
Interpret control-panel light patterns ................................................................................................................................. 48
Restore the factory-set defaults ......................................................................................................................................... 50
A “Cartridge is low” or “Cartridge is very low” message displays ................................................................................... 51
Change the “Very Low” settings ...................................................................................................................... 51
Order supplies .................................................................................................................................................... 52
Printer does not pick up paper or misfeeds ....................................................................................................................... 53
Introduction ........................................................................................................................................................ 53
The product does not pick up paper ............................................................................................................... 53
The product picks up multiple sheets of paper ............................................................................................ 53
Clear paper jams ..................................................................................................................................................................... 54
Introduction ........................................................................................................................................................ 54
Jam locations ..................................................................................................................................................... 54
Experiencing frequent or recurring paper jams? .......................................................................................... 55
Clear jams from the input tray ......................................................................................................................... 57
Clear jams from inside the product ................................................................................................................ 59
Clear jams from the output areas ................................................................................................................... 61
Improve print quality ............................................................................................................................................................. 63
Introduction ........................................................................................................................................................ 63
Update the printer rmware ............................................................................................................................ 63
Print from a dierent software program ....................................................................................................... 63
Check the paper-type setting for the print job ............................................................................................. 64
Check the paper type setting on the printer ............................................................................. 64
Check the paper type setting (Windows) .................................................................................. 64
Check the paper type setting (OS X) .......................................................................................... 64
Check toner-cartridge status ........................................................................................................................... 64
Cartridge cleaning .............................................................................................................................................. 65
Print a cleaning page ......................................................................................................................................... 66
Visually inspect the toner cartridge ................................................................................................................ 66
ENWW v
