The computer is using the incorrect IP address for the printer ..................................................... 173
The computer is unable to communicate with the printer ............................................................ 173
The printer is using incorrect link speed settings for the network ................................................ 174
New software programs might be causing compatibility problems ............................................. 174
The computer or workstation might be set up incorrectly ............................................................ 174
The printer is disabled, or other network settings are incorrect ................................................... 174
Solve wireless network problems ..................................................................................................................... 175
Introduction ..................................................................................................................................... 175
Wireless connectivity checklist ....................................................................................................... 175
The printer does not print after the wireless configuration completes ........................................ 176
The printer does not print, and the computer has a third-party firewall installed ....................... 176
The wireless connection does not work after moving the wireless router or printer ................... 176
Cannot connect more computers to the wireless printer .............................................................. 176
The wireless printer loses communication when connected to a VPN .......................................... 177
The network does not appear in the wireless networks list .......................................................... 177
The wireless network is not functioning ........................................................................................ 177
Perform a wireless network diagnostic test .................................................................................. 177
Reduce interference on a wireless network ................................................................................... 178
Solve fax problems ............................................................................................................................................ 179
Introduction ..................................................................................................................................... 179
Fax troubleshooting checklist ........................................................................................................ 179
Solve general fax problems ............................................................................................................ 180
Faxes are sending slowly ............................................................................................. 181
Fax quality is poor ........................................................................................................ 182
Fax cuts off or prints on two pages .............................................................................. 183
Index ........................................................................................................................................................... 185
ENWW ix
