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User Guide
LaserJet Pro MFP M148-M149
LaserJet Pro MFP M227-M229
LaserJet Ultra MFP M230-M231
www.hp.com/support/ljM148MFP
www.hp.com/support/ljM227MFP
M148-M149
M227-M229
M230-M231
HP LaserJet Pro MFP M148-M149
HP LaserJet Pro MFP M227-M229
HP LaserJet Ultra MFP M230-M231
User Guide
Copyright and License
© Copyright 2018 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 3, 6/2018
Trademark Credits
Adobe
®
, Adobe Photoshop
®
, Acrobat
®
, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
macOS is a trademark of Apple Inc., registered in
the U.S. and other countries.
OS X is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in
the U.S. and other countries.
iPad is a trademark of Apple Inc., registered in
the U.S. and other countries.
iPod is a trademark of Apple Inc., registered in
the U.S. and other countries.
iPhone is a trademark of Apple Inc., registered in
the U.S. and other countries.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX
®
is a registered trademark of The Open
Group.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Printer views .............................................................................................................................................................................. 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Interface ports ...................................................................................................................................................... 4
2-line LCD control panel view (M148dw, M227d, M227sdn, M230sdn models) ....................................... 5
2-line LCD control-panel view (M148fdw, M227fdn models) ....................................................................... 6
Touchscreen control panel view (M227fdw, M230fdw models) ................................................................... 8
Home screen layout ........................................................................................................................ 9
How to use the touchscreen control panel ............................................................................... 10
Printer specications ............................................................................................................................................................. 11
Technical specications .................................................................................................................................... 11
Supported operating systems ......................................................................................................................... 11
Mobile printing solutions .................................................................................................................................. 13
Printer dimensions ............................................................................................................................................ 13
Power consumption, electrical specications, and acoustic emissions .................................................... 14
Operating environmental range ...................................................................................................................... 14
Printer hardware setup and software installation ............................................................................................................ 15
2 Paper trays .............................................................................................................................................................................................. 17
Load the Priority input tray ................................................................................................................................................... 18
Introduction ........................................................................................................................................................ 18
Priority input tray paper orientation ............................................................................................................... 20
Load the Main input tray ....................................................................................................................................................... 21
Introduction ........................................................................................................................................................ 21
Main input tray paper orientation ................................................................................................................... 24
Load and print envelopes ..................................................................................................................................................... 25
Introduction ........................................................................................................................................................ 25
Print envelopes .................................................................................................................................................. 25
Envelope orientation ......................................................................................................................................... 26
Load and print labels ............................................................................................................................................................. 27
Introduction ........................................................................................................................................................ 27
ENWW iii
Manually feed labels ......................................................................................................................................... 27
Label orientation ............................................................................................................................................... 28
3 Supplies, accessories, and parts .......................................................................................................................................................... 29
Order supplies, accessories, and parts ............................................................................................................................... 30
Ordering .............................................................................................................................................................. 30
Supplies and accessories ................................................................................................................................. 30
Customer self-repair parts ............................................................................................................................... 30
Congure the HP toner-cartridge-protection supply settings ........................................................................................ 32
Introduction ........................................................................................................................................................ 32
Enable or disable the Cartridge Policy feature ............................................................................................. 32
Use the printer control panel to enable the Cartridge Policy feature ................................... 32
Use the printer control panel to disable the Cartridge Policy feature .................................. 32
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............. 33
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 33
Troubleshoot Cartridge Policy control panel error messages ............................................... 34
Enable or disable the Cartridge Protection feature ...................................................................................... 34
Use the printer control panel to enable the Cartridge Protection feature ........................... 34
Use the printer control panel to disable the Cartridge Protection feature .......................... 34
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ..... 34
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 35
Troubleshoot Cartridge Protection control panel error messages ....................................... 36
Replace the toner cartridge .................................................................................................................................................. 37
Introduction ........................................................................................................................................................ 37
Toner-cartridge information ............................................................................................................................ 37
Remove and replace the toner cartridge ....................................................................................................... 38
Replace the imaging drum .................................................................................................................................................... 42
Introduction ........................................................................................................................................................ 42
Imaging drum information ............................................................................................................................... 42
Remove and replace the imaging drum ......................................................................................................... 43
4 Print .......................................................................................................................................................................................................... 47
Print tasks (Windows) ............................................................................................................................................................ 48
How to print (Windows) .................................................................................................................................... 48
Automatically print on both sides (Windows) ............................................................................................... 48
Manually print on both sides (Windows) ........................................................................................................ 49
Print multiple pages per sheet (Windows) .................................................................................................... 49
Select the paper type (Windows) .................................................................................................................... 50
Additional print tasks ........................................................................................................................................ 51
Print tasks (OS X) .................................................................................................................................................................... 52
How to print (OS X) ............................................................................................................................................ 52
iv ENWW
Automatically print on both sides (OS X) ....................................................................................................... 52
Manually print on both sides (OS X) ................................................................................................................ 52
Print multiple pages per sheet (OS X) ............................................................................................................ 53
Select the paper type (OS X) ............................................................................................................................ 53
Additional print tasks ........................................................................................................................................ 54
Mobile printing ........................................................................................................................................................................ 55
Introduction ........................................................................................................................................................ 55
Wi-Fi Direct (wireless models only) ................................................................................................................ 55
Enable or disable Wi-Fi Direct ..................................................................................................... 57
Change the printer Wi-Fi Direct name ....................................................................................... 57
HP ePrint via email ............................................................................................................................................ 58
HP ePrint software ............................................................................................................................................ 59
AirPrint ................................................................................................................................................................. 60
Android embedded printing ............................................................................................................................. 61
Use walk-up USB printing (touchscreen models only) ..................................................................................................... 62
Introduction ........................................................................................................................................................ 62
Step one: Access USB les on the printer ...................................................................................................... 62
Step two: Print USB documents ...................................................................................................................... 62
Option one: Print documents ...................................................................................................... 62
Option two: Print photos .............................................................................................................. 63
5 Copy .......................................................................................................................................................................................................... 65
Make a copy ............................................................................................................................................................................. 66
Copy on both sides (duplex) ................................................................................................................................................. 68
Copy on both sides manually ........................................................................................................................... 68
Additional copy tasks ............................................................................................................................................................. 70
6 Scan .......................................................................................................................................................................................................... 71
Scan by using the HP Scan software (Windows) ............................................................................................................... 72
Scan by using the HP Easy Scan software (OS X) .............................................................................................................. 73
Set up the Scan to E-mail feature (touchscreen models only) ....................................................................................... 74
Introduction ........................................................................................................................................................ 74
Before you begin ................................................................................................................................................ 74
Method one: Use the Scan to Email Wizard (Windows) ............................................................................... 74
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ............. 76
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 76
Step two: Congure the Scan to E-mail feature ....................................................................... 76
Step three: Add contacts to the E-mail Address Book ............................................................ 78
Step four: Congure the default E-mail Options ...................................................................... 78
Set up the Scan to E-mail feature on a Mac .................................................................................................. 79
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 79
ENWW v
Method one: Use a web browser to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 79
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 79
Step two: Congure the Scan to E-mail feature ....................................................................... 79
Step three: Add contacts to the E-mail Address Book ............................................................ 81
Step four: Congure the default E-mail Options ...................................................................... 81
Set up the Scan to Network Folder feature (touchscreen models only) ....................................................................... 82
Introduction ........................................................................................................................................................ 82
Before you begin ................................................................................................................................................ 82
Method one: Use the Scan to Network Folder Wizard (Windows) ............................................................. 82
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) ........................................................................................................................................................... 84
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 84
Step two: Congure the Scan to Network Folder feature ....................................................... 84
Set up the Scan to Network Folder feature on a Mac .................................................................................. 85
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 86
Method one: Use a web browser to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 86
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 86
Step two: Congure the Scan to Network Folder feature ....................................................... 86
Scan to a USB ash drive (touchscreen models only) ...................................................................................................... 88
Scan to email (touchscreen models only) .......................................................................................................................... 89
Scan to a network folder (touchscreen models only) ...................................................................................................... 90
Additional scan tasks ............................................................................................................................................................. 91
7 Fax ............................................................................................................................................................................................................. 93
Set up to send and receive faxes ......................................................................................................................................... 94
Before starting ................................................................................................................................................... 94
Step 1: Identify the phone connection type .................................................................................................. 94
Step 2: Set up the fax ........................................................................................................................................ 95
Dedicated phone line .................................................................................................................... 95
Shared voice/fax line .................................................................................................................... 96
Shared voice/fax line with an answering machine .................................................................. 97
Step 3: Congure the fax time, date, and header ......................................................................................... 98
HP Fax Setup Wizard .................................................................................................................... 98
Printer control panel ..................................................................................................................... 99
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................................. 99
Step 4: Run a fax test ..................................................................................................................................... 100
Send a fax ............................................................................................................................................................................. 101
vi ENWW
Fax from the atbed scanner ........................................................................................................................ 101
Fax from the document feeder ..................................................................................................................... 102
Use speed dials and group-dial entries ....................................................................................................... 102
Send a fax from the software ....................................................................................................................... 103
Send a fax from a third-party software program, such as Microsoft Word ........................................... 103
Additional fax tasks ............................................................................................................................................................. 104
8 Manage the printer .............................................................................................................................................................................. 105
Use HP Web Services applications (touchscreen models only) .................................................................................... 106
Change the printer connection type (Windows) ............................................................................................................. 107
Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ..................... 108
Advanced conguration with HP Utility for OS X ............................................................................................................ 112
Open HP Utility ................................................................................................................................................ 112
HP Utility features ........................................................................................................................................... 112
Congure IP network settings ........................................................................................................................................... 114
Introduction ...................................................................................................................................................... 114
Printer sharing disclaimer .............................................................................................................................. 114
View or change network settings ................................................................................................................. 114
Rename the printer on a network ................................................................................................................ 115
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 116
Link speed and duplex settings .................................................................................................................... 117
Printer security features ..................................................................................................................................................... 119
Introduction ...................................................................................................................................................... 119
Assign or change the system password using the Embedded Web Server .......................................... 119
Lock the formatter .......................................................................................................................................... 120
Congure the Quiet Print Mode settings .......................................................................................................................... 121
Introduction ...................................................................................................................................................... 121
Method one: Congure the Quiet Print Mode settings from the printer control panel ........................ 121
Method two: Congure the Quiet Print Mode settings from HP Embedded Web Server (EWS) ......... 122
Energy-conservation settings ........................................................................................................................................... 123
Introduction ...................................................................................................................................................... 123
Print with EconoMode .................................................................................................................................... 123
Set the Sleep/Auto O After Inactivity setting ............................................................................................ 123
Set the Shut Down After Inactivity delay and congure the printer to use 1 watt or less of power . 124
Set the Delay Shut Down setting .................................................................................................................. 125
Update the rmware ........................................................................................................................................................... 127
Method one: Update the rmware using the control panel ..................................................................... 127
Method two: Update the rmware using the Firmware Update Utility ................................................... 128
9 Solve problems ..................................................................................................................................................................................... 129
Customer support ................................................................................................................................................................ 130
ENWW vii
Control panel help system (touchscreen models only) ................................................................................................. 131
Restore the factory-set defaults ....................................................................................................................................... 132
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 133
Change the “Very Low” settings ................................................................................................................... 133
For printers with fax capability ................................................................................................. 134
Order supplies .................................................................................................................................................. 134
Printer does not pick up paper or misfeeds .................................................................................................................... 135
Introduction ...................................................................................................................................................... 135
The printer does not pick up paper .............................................................................................................. 135
The printer picks up multiple sheets of paper ............................................................................................ 136
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 137
Clear paper jams .................................................................................................................................................................. 138
Introduction ...................................................................................................................................................... 138
Jam locations ................................................................................................................................................... 138
Experiencing frequent or recurring paper jams? ....................................................................................... 139
Clear jams in the document feeder .............................................................................................................. 141
Clear jams in the Main input tray .................................................................................................................. 144
Clear jams in the toner-cartridge area ......................................................................................................... 149
Clear jams in the output bin ........................................................................................................................... 153
Clear jams in the duplexer ............................................................................................................................. 156
Clean the ADF replaceable lm assembly ........................................................................................................................ 160
Improve print quality ........................................................................................................................................................... 162
Introduction ...................................................................................................................................................... 162
Print from a dierent software program .................................................................................................... 162
Check the paper-type setting for the print job ........................................................................................... 162
Check the paper type setting (Windows) ................................................................................ 162
Check the paper type setting (OS X) ........................................................................................ 163
Check toner-cartridge status ........................................................................................................................ 163
Clean the printer .............................................................................................................................................. 164
Print a cleaning page .................................................................................................................. 164
Check the scanner glass for dirt and smudges ..................................................................... 165
Visually inspect the toner cartridge and imaging drum ............................................................................ 165
Check paper and the printing environment ................................................................................................ 166
Step one: Use paper that meets HP specications ............................................................... 166
Step two: Check the environment ............................................................................................ 166
Step three: Set the individual tray alignment ........................................................................ 166
Try a dierent print driver .............................................................................................................................. 167
Check the EconoMode settings ..................................................................................................................... 168
Adjust Print Density ........................................................................................................................................ 168
Improve copy and scan image quality .............................................................................................................................. 170
Introduction ...................................................................................................................................................... 170
viii ENWW
5. Adjust the guides so that they lightly touch the
paper stack, but do not bend it.
NOTE: Do not adjust the paper guides tightly
against the paper stack.
NOTE: To prevent jams, adjust the paper guides
to the correct size and do not overll the tray.
6. If the paper is A4 size, Letter-size or smaller, close
the Main input tray door. Use the paper-stack
window to verify that is correctly loaded.
O
K
ENWW Load the Main input tray 23
35

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