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HP print er limited w arran ty stat ement
A. Extent of limited warrant y
1. This HP Limited Warr anty applies only to HP br anded products sold or le ased a) from HP Inc., its subsidiaries, affiliate s,
authorized resellers, authorized distributors, or country distribut ors; b) with this HP Limited Warranty.
2. HP Inc. (HP) warrants t o the end-user customer that the HP products specified above will be free fr om defects in ma te rials
and workmanship for the duration specified abo ve (the “Limited W arranty Pe riod”), which Limited Warranty Pe riod begins
on the date when the HP Hardw are Product is first det ected during its initial boot, which date is known as the “first start
date.” Alt ernativel y , if the HP Hardwar e Product is not det ected at that time, the Limit ed Warranty Period shal l start on the
latter of the date of pur chase or lease from HP or from the HP or, if applicable, the HP authorized service pro vider c ompletes
installation.
3. For softw ar e products, HP’s limited warranty applies onl y to a failur e to execute pr ogramming instructions. HP does not
warrant that the oper ation of any product will be int errupte d or error- free.
4. HP's limited w arranty cove rs only those def ects that arise as a re sult of normal use o f the product, and does not cove r any
other probl ems, including those that arise as a re sult of:
a. Improper maintenance or modification;
b. Software , media, parts, or supplies not provided or supporte d by HP;
c. Operation outside the product' s specifications;
d. Unauthorized modification or misuse.
5. HP's limited w arranty is void in the event the print er is attached to an aft ermarket apparatus or system that modifies the
printer’s functionality such as a c ontinuous ink system.
6. For HP printer products, the use o f a non-HP cartridge or a refill ed cartridge does not aff ect either the w arranty to the
customer or any HP support contr act with the customer. However, if printer failure or damage is attributabl e to the use of a
non-HP or refill ed cartridge or an expired ink cartridge, HP wil l charge its standard time and materials charges to ser vice the
printer for the particular fail ure or damage.
7. If HP receives, during the applicabl e warranty period, no tice of a def ect in any product which is covere d by HP's warranty , HP
shall either repair or replace the product, at HP' s option.
8. If HP is unable to r epair or replace, as applicabl e, a defectiv e product which is covere d by HP' s warr anty, HP shall , within a
reasonable time aft er being no tified of the defect, refund the pur chase price f or the product.
9. HP shall hav e no obligation t o repair , replace, or refund until the cust omer returns the defectiv e product to HP.
10. Any r eplacement product may be either new or lik e-new products of similar functionality as the product being replace d.
11. HP pr oducts may contain r emanuf
actured parts, components, or mate rials equival ent to new in perf ormance.
12. HP' s Limited W arranty Statement is valid in any c ountry where the cov er ed HP product is distribut ed by HP. Contracts f or
additional warranty services, such as on-site servic e, may be availabl e from any authorized HP service facility in co untries
where the product is distribut ed by HP or by an authoriz ed importe r.
B. Limitations of warranty
TO THE EXTENT ALL OWED B Y LOCAL LAW, NEITHER HP NOR ITS THIRD P ARTY SUPPLIERS MAKES ANY O THER WARRANTY OR
CONDITION OF ANY KIND , WHETHER EXPRESS OR IMPLIED WARRANTIES OR C ONDITIONS OF MERCHANT ABILITY,
SATISFACTOR Y QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C. Limitations o f liability
1. T o the extent allowed by local law , the remedies pro vided in this Warranty State ment are the cust omer's sole and ex clusive
remedies.
2. TO THE EXTENT ALL OWED B Y LOCAL LAW, EXCEPT FOR THE OBLIGA TIONS SPEC IFICALL Y SET FORTH IN THIS WA RRANT Y
STA TEMENT , IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRE CT , INDIRECT , SPEC IAL , INCIDENT AL,
OR CONSEQ UENTIAL DAMA GES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEO RY AND WHETHER
ADVISED OF THE POSS IBILITY OF SUCH DAMAGES.
D. Local law
1. This Warranty Stat ement gives the cust omer specific legal rights. The customer may also have o ther rights which vary from
state to state in the United States, from province to province in Canada, and from country to co untry elsewhere in the world.
2. T o the extent that this Warranty Stat ement is inconsistent with local law, this Wa rranty State ment shall be deemed modified
to be consist ent with such local law. Under such local law , certain disclaimers, exclusions and limitations of this W arranty
Statement may not apply t o the customer.
HP Limited W arranty
Visit www.support.hp.com to acces s warranty support including tr oubleshooting tips, diagnostics tools, softwar e and drivers,
product information, and how-t o videos. Support options lik e chat and forums ar e also acces sible from this websit e.
The HP limited W arranty is a commercial guarantee voluntarily provided by HP . The name and address of the HP entity responsible for the
performance of the HP Limited W arranty in your country is as follows:
U.K: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN
Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare
Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d’Avril 150, 1217 Meyrin, Switzerland
United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from a seller of nonconformity of goods
with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from
delivery of goods for products purchased in Scotland. However, various factors may impact your eligibility to receive these rights. For further
information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website.Consumers
have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.
Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the
contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected
in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the
European Consumer Centers website.Consumers have the right to choose whether to claim service under the HP Limited Wa rranty or against the
seller under the legal guarantee.
Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with
the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or
affected in any manner by the HP Limited W arranty . For further information, please consult the following link: Consumer Legal Guarantee or you
may visit the European Consumer Centers website.
Consumers have the right to choose whether to claim service under the HP Limited Wa rranty or against the seller under two-year legal
guarantee.
For further information, please consult the following link: Consumer Legal Guarantee (www .hp.com/go/eu-legal) or you may visit the European
Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/).
HP Product Limited Wa rranty P eriod
Printer 1 year hardwa re warr anty
Print or Ink cartridges Until the HP ink is depleted or the “e nd of warranty” dat e
printed on the cartridge has been reached, whicheve
r occurs
first. This wa rranty does no t cove r HP ink products that hav e
been re fille d, remanufacture d, refurbished, misused, or
tampered with.
Printheads (onl y applies to pr oducts with customer 1 yea r
replace able printheads)
Accessories 1 year unless other wise state d
English