Bedienungsanleitung HP Officejet 5744e (Seite 117 von 202) (Englisch)

657483

117

Zoom out

Zoom in

Vorherige Seite

1/202

Nächste Seite

The "Fax Hardware Test" failed

●

Turn the printer off by pressing

(Power button) located on the printer control panel and then

unplug the power cord from the back of the printer. After a few seconds, plug the power cord in

again, and then turn the power on. Run the test again. If the test fails again, continue reviewing

the troubleshooting information in this section.

●

Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be

a problem.

●

If you are running the test from the Fax Setup Wizard (Windows) or HP Utility (OS X), make sure

the printer is not busy completing another task, such as receiving a fax or making a copy. Check

the display for a message indicating that the printer is busy. If it is busy, wait until it is finished

and in the idle state before running the test.

●

Make sure you use the phone cord that came with the printer. If you do not use the supplied

phone cord to connect from the telephone wall jack to the printer, you might not be able to send

or receive faxes. After you plug in the phone cord that came with the printer, run the fax test

again.

●

If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord

connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the

printer directly to the telephone wall jack.

After you resolve any problems found, run the fax test again to make sure it passes and the printer is

ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing,

contact HP support. Go to

www.hp.com/support. This website provides information and utilities that

can help you correct many common printer problems. If prompted, select your country/region, and

then click All HP Contacts for information on calling for technical support.

The "Fax Connected to Active Telephone Wall Jack" test failed

●

Check the connection between the telephone wall jack and the printer to make sure the phone

cord is secure.

●

Make sure you use the phone cord that came with the printer. If you do not use the supplied

phone cord to connect from the telephone wall jack to the printer, you might not be able to send

or receive faxes. After you plug in the phone cord that came with the printer, run the fax test

again.

●

Make sure you have correctly connected the printer to the telephone wall jack. Using the phone

cord supplied in the box with the printer, connect one end to your telephone wall jack, then

connect the other end to the port labeled 1-LINE on the back of the printer.

Learn more about fax setup and test,

click here to go online for more information.

●

If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord

connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the

printer directly to the telephone wall jack.

●

Try connecting a working phone and phone cord to the telephone wall jack that you are using for

the printer and check for a dial tone. If you do not hear a dial tone, contact your telephone

company and have them check the line.

●

Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be

a problem.

ENWW Fax issues 111

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

HP Officejet 5744e Seite 117

Brauchen Sie Hilfe? Stellen Sie Ihre Frage.

Missbrauch melden von Frage und/oder Antwort

Art des Missbrauchs:

Forenregeln

Neu registrieren

Andere Handbücher von HP Officejet 5744e

Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Ihre Frage wurde zu diesem Forum hinzugefügt

Info