Bedienungsanleitung HP Officejet Pro 251dw (Seite 141 von 150) (Englisch)

536400

141

Zoom out

Zoom in

Vorherige Seite

1/150

Nächste Seite

To solve this problem, try the following solutions. Solutions are listed in order, with the most likely

solution first. If the first solution does not solve the problem, continue trying the remaining

solutions until the issue is resolved.

• Solution 1: Turn the printer off and on.

• Solution 2: Install the ink cartridges correctly.

• Solution 3: Clean the electrical contacts.

• Solution 4: Replace the ink cartridge.

Solution 1: Turn the printer off and on

Turn off the printer, and then turn it on again.

If the problem persists, try the next solution.

Solution 2: Install the ink cartridges correctly

Make sure all of the ink cartridges are properly installed:

1. Gently pull open the ink cartridge access door.

2. Remove the ink cartridge by grasping it and pulling it firmly toward you.

3. Insert the cartridge into the slot. Press firmly on the cartridge to ensure proper contact.

4. Close the ink cartridge cover and check if the error message has gone away.

If the problem persists, try the next solution.

Solution 3: Clean the electrical contacts

To clean the electrical contacts in the printer

1. Lightly dampen a clean, lint-free cloth with bottled or distilled water.

2. Clean the electrical contacts in the printer by wiping with the cloth from top to bottom. Use

as many fresh, clean cloths as necessary. Clean until no ink shows on the cloth.

3. Wipe the area dry with a dry lint-free cloth before proceeding to the next step.

Solution 4: Replace the ink cartridge

Replace the indicated ink cartridge. For more information, see

Replace the ink cartridges.

NOTE: If your cartridge is still under warranty, contact HP support for service or

replacement. For more information about ink cartridge warranty, see Ink cartridge warranty

information. If the problem persists after you replace the cartridge, contact HP support. For

more information, see

HP support.

Replace the ink cartridge

Replace the indicated ink cartridge. For more information, see Replace the ink cartridges.

NOTE: If your cartridge is still under warranty, contact HP support for service or

replacement. For more information about ink cartridge warranty, see

Ink cartridge warranty

information. If the problem persists after you replace the cartridge, contact HP support. For

more information, see

HP support.

Paper Mismatch

The paper size or type selected in the printer driver does not match the paper loaded in the

printer. Make sure that the correct paper is loaded in the printer, and then print the document

again. For more information, see

Load paper.

NOTE: If the paper loaded in the printer is the correct size, change the selected paper size

in the printer driver, and then print the document again.

Paper Mismatch 137

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

HP Officejet Pro 251dw Seite 141

Brauchen Sie Hilfe? Stellen Sie Ihre Frage.

Missbrauch melden von Frage und/oder Antwort

Art des Missbrauchs:

Forenregeln

Neu registrieren

Andere Handbücher von HP Officejet Pro 251dw

Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Ihre Frage wurde zu diesem Forum hinzugefügt

Info