Set up the printer on your wireless network .................................................................................... 71
Change the connection type ............................................................................................................. 71
Test the wireless connection ............................................................................................................. 72
Turn on or o the wireless capability of the printer ......................................................................... 72
Change network settings ..................................................................................................................................... 72
Use HP wireless direct ......................................................................................................................................... 73
9 Printer management tools ........................................................................................................................... 77
Toolbox (Windows) .............................................................................................................................................. 77
HP Utility (OS X) ................................................................................................................................................... 77
Embedded web server ......................................................................................................................................... 77
About cookies .................................................................................................................................... 78
Open the embedded web server ....................................................................................................... 78
Control panel lock .............................................................................................................................. 78
Embedded web server cannot be opened ........................................................................................ 79
10 Solve a problem ......................................................................................................................................... 80
HP support ........................................................................................................................................................... 80
Register printer ................................................................................................................................. 80
Support process ................................................................................................................................ 81
Obtain electronic support ................................................................................................................. 81
HP support by phone ......................................................................................................................... 81
Before you call ................................................................................................................ 81
Phone support period ..................................................................................................... 82
Support phone numbers ................................................................................................. 82
After the phone support period ...................................................................................... 82
Get help from the printer control panel .............................................................................................................. 82
Understand printer reports ................................................................................................................................. 82
Printer status report ......................................................................................................................... 83
Network conguration page ............................................................................................................. 84
Print quality report ............................................................................................................................ 86
Wireless test report ........................................................................................................................... 88
Web access report ............................................................................................................................. 88
Solve printer problems ........................................................................................................................................ 88
Solve printing problems ...................................................................................................................................... 89
Solve copy problems ............................................................................................................................................ 92
Solve scan problems ............................................................................................................................................ 93
Solve fax problems .............................................................................................................................................. 96
The fax test failed .............................................................................................................................. 96
The display always shows Phone O Hook .................................................................................... 100
The printer is having problems sending and receiving faxes ......................................................... 100
viii ENWW
