Bedienungsanleitung HP OfficeJet Pro 8026 (Seite 169 von 205) (Englisch)

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You can also send the fax using monitor dialing. This enables you to listen to the phone line as you dial.

You can set the pace of your dialing and respond to prompts as you dial.

● The number you entered when sending the fax is not in the proper format or the receiving fax machine is

having problems. To check this, try calling the fax number from a telephone and listen for fax tones. If

you cannot hear fax tones, the receiving fax machine might not be turned on or connected, or a voice

mail service could be interfering with the recipient's phone line. You can also ask the recipient to check

the receiving fax machine for any problems.

Fax tones are recorded on my answering machine

● When you have an answering machine on the same phone line you use for fax calls, try connecting the

answering machine directly to the printer. If you do not connect the answering machine as

recommended, fax tones might be recorded on your answering machine.

● Make sure the printer is set to receive faxes automatically and that the Rings to Answer setting is

correct. The number of rings to answer for the printer should be greater than the number of rings to

answer for the answering machine. If the answering machine and the printer are set to the same

number of rings to answer, both devices answer the call and fax tones are recorded on the answering

machine.

● Set your answering machine to a low number of rings and the printer to answer in the maximum number

of rings supported. (The maximum number of rings varies by country/region.) In this setup, the

answering machine answers the call and the printer monitors the line. If the printer detects fax tones,

the printer receives the fax. If the call is a voice call, the answering machine records the incoming

message.

The computer cannot receive faxes (HP Digital Fax)

● The computer selected to receive faxes is turned o. Make sure the computer selected to receive faxes is

switched on at all times.

● Dierent computers are congured for setup and receiving faxes and one of them may be switched o. If

the computer receiving faxes is dierent from the one used for setup, both computers should be

switched on at all times.

● HP Digital Fax is not activated or the computer is not congured to receive faxes. Activate HP Digital Fax

and make sure the computer is congured to receive faxes.

Network and connection issues

What do you want to do?

●

Fix wireless connection

●

Fix Wi-Fi Direct connection

●

Fix Ethernet connection

Fix wireless connection

Choose one of the following troubleshooting options.

● Restore network settings and reconnect the printer. See Restore original factory defaults and settings.

● Check the network conguration or print the wireless test report to assist in diagnosing network

connection issues.

ENWW Get help in this guide 163

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