8 Network setup ............................................................................................................................................. 98
Set up the printer for wireless communication ................................................................................................... 98
Before you begin ............................................................................................................................... 98
Set up the printer on your wireless network .................................................................................... 99
Change the connection type ............................................................................................................. 99
Test the wireless connection ........................................................................................................... 100
Turn on or o the wireless capability of the printer ....................................................................... 100
Change network settings .................................................................................................................................. 100
Use Wi-Fi Direct ................................................................................................................................................. 102
9 Printer management tools .......................................................................................................................... 105
Toolbox (Windows) ............................................................................................................................................ 105
HP Utility (OS X) ................................................................................................................................................. 105
Embedded web server ....................................................................................................................................... 105
About cookies .................................................................................................................................. 106
Open the embedded web server ..................................................................................................... 106
Embedded web server cannot be opened ...................................................................................... 107
HP Web Jetadmin software ............................................................................................................................... 107
10 Solve a problem ....................................................................................................................................... 108
Jams and paper-feed issues .............................................................................................................................. 108
Clear a paper jam ............................................................................................................................. 108
Read general instructions in the Help for clearing paper jams .................................... 108
Clear a print carriage jam ................................................................................................................ 112
Read general instructions in the Help for clearing a print carriage jams .................... 112
Learn how to avoid paper jams ....................................................................................................... 112
Solve paper-feed problems ............................................................................................................. 113
Printing issues ................................................................................................................................................... 113
Fix problems with page not printing (unable to print) ................................................................... 113
Read general instructions in the Help for unable to print issues ................................ 114
Fix print quality issues .................................................................................................................... 118
Read general instructions in the Help for resolving print quality issues ..................... 118
Copy issues ........................................................................................................................................................ 121
Scan issues ........................................................................................................................................................ 121
Fax issues ........................................................................................................................................................... 121
Run the fax test ............................................................................................................................... 121
What to do if the fax test failed ...................................................................................................... 122
Troubleshoot fax problems ............................................................................................................. 125
Read general instructions in the Help for specic fax problems ................................................... 125
The display always shows Phone O Hook .................................................................. 125
ENWW vii