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HP print er limited w arr anty stat ement
A. Extent of limited warrant y
1. HP Inc. (HP) warrants t o the end-user customer that the HP products specified above will be free fr om defects in ma te rials
and workmanship for the duration specified above, which duration begins on the date o f purchase by the cust omer.
2. For softw ar e products, HP’s limited warranty applies onl y to a fail ure to ex ecute progr amming instructions. HP does not
warrant that the oper ation of any product wil l be interrupte d or error fr ee.
3. HP's limited w arranty cove rs only those def ects that arise as a re sult of normal use o f the product, and does no t cove r any
other probl ems, including those that arise as a re sult of:
a. Improper maintenance or modification;
b. Software , media, parts, or supplies not pro vided or supporte d by HP;
c. Operation outside the product' s specifications;
d. Unauthorized modification or misuse.
4. HP's limited warranty is void in the ev ent the printer is attached to an aft ermarket apparatus or system that modifies the
printer’s functionality such as a c ontinuous ink system.
5. For HP printer products, the use of a non-HP cartridge or a refill ed cartridge does not affect either the warranty t o the
customer or any HP support contr act with the customer. However, if printer failure or damage is attributabl e to the use of a
non-HP or refill ed cartridge or an expired ink cartridge, HP wil l charge its standard time and materials charges to ser vice the
printer for the particular fail ure or damage.
6. If HP receives, during the applicabl e warr anty period, notice of a def ect in any product which is covere d by HP's warranty , HP
shall either repair or replace the product, at HP' s option.
7. If HP is unable to r epair or replace, as applicable, a defective product which is covere d by HP's warranty, HP shall , within a
reasonable time aft er being no tified of the defect, r efund the purchase pric e for the product.
8. HP shall hav e no obligation t o repair , replac e, or refund until the cust omer returns the def ective product to HP.
9. Any replacement pr oduct may be either new or lik e-new products o f similar functionality as the product being replace d.
10. HP products may c ontain remanufactur ed parts, components, or mate rials equivalent to new in performance.
11. HP's Limit ed Warranty S tatement is valid in any c ountry where the cov er ed HP product is distribut ed by HP. Contracts f or
additional warranty services, such as on-sit e service, may be availabl e from any authorized HP servic e facility in co untries
where the product is distribut ed by HP or by an authoriz ed importe r.
B. Limitations of warr anty
TO THE EXTENT ALL OWED B Y L OCAL LAW , NEITHER HP NOR ITS THIRD PART Y SUPPLIERS MAKES ANY O THER WARRANTY OR
CONDITION OF ANY KIND , WHETHER EXPRESS OR IMPLIED W ARRANTIES OR CONDITIONS OF MERCHANT ABILITY,
SATISFACTOR
Y QUALITY , AND FITNESS FOR A P ARTICULAR PURPOSE.
C. Limitations of liability
1. T o the ext ent allowed by local law , the remedies provided in this Warr anty State ment are the customer's sole and exclusive
remedies.
2. TO THE EXTENT ALL OWED B Y LOCAL LAW, EX CEPT FOR THE OBLIGA TIONS SPECIFICALL Y SET FOR TH IN THIS WA RRANTY
STA TEMENT , IN NO EVENT SHALL HP OR ITS THIRD P ARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENT AL ,
OR CONSEQ UENTIAL DAMA GES, WHETHER BASED ON C ONTRACT, TORT, OR ANY OTHER LEGAL THEO RY AND WHETHER
ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local law
1. This Warranty Stat ement gives the cust omer specific legal rights. The customer may also have other rights which vary from
state to state in the United States, from province to province in Canada, and from country to co untry elsewhere in the world .
2. T o the ext ent that this Warr anty Statement is inc onsistent with local law, this Wa rranty State ment shall be deemed modified
to be consist ent with such local law. Under such l ocal law , certain disclaimers, excl usions and limitations of this Warr anty
Statement may not appl y to the customer.
HP Limited W arranty
Visit www.support.hp.com to acces s warranty support including troubleshooting tips, diagnostics tools, softwa re and drivers,
product information, and how-t o videos. Support options lik e chat and f orums are also acces sible from this website.
The HP limited W arranty is a commercial guarantee voluntarily provided by HP . The name and address of the HP entityresponsible for the
performance of the HP Limited W arranty in your country is as follows:
U.K: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN
Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare
Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d’Avril 150, 1217 Meyrin, Switzerland
United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from seller of nonconformity of goods
with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from
delivery of goods for products purchased in Scotland. However various factors may impact your eligibility to receive these rights. For further
information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website.Consumers
have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.
Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to onconformity of goods with the
contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are no
in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the
European Consumer Centers website.Consumers have the right to choose whether to claim service under the HP Limited Wa rranty or against the
seller under the legal guarantee.
Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of
the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or
affected in any manner by the HP Limited W arranty . For further information, please consult the following link: Consumer Legal Guarantee or you
may visit the European Consumer Centers website.
Consumers have the right to choose whether to claim service under the HP Limited Wa rranty or against the seller under two-year legal
guarantee.
For further information, please consult the following link: Consumer Legal Guarantee (www .hp.com/go/eu-legal) or you may visit the European
Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/).
HP product Duration of limited wa rranty
Printer 1 year hardwa re warranty
Print or Ink cartridges Until the HP ink is depleted or the “e nd of warranty” dat e
printed on the cartridge has been reached, whichev er occ urs
first. This warranty does no t cove r HP ink products that hav e
been re fille d, remanufa ctured, re furbished, misused, or
tampere d with.
Printheads (onl y applies to pr oducts with customer 1 yea r
replacea ble printheads)
Accessories 1 yea r unless otherwise stated
English