The file that you want to print is not listed in the USB Print menu .................................. 248
Solve product connectivity problems ....................................................................................... 248
Solve USB direct-connect problems .......................................................................... 248
Solve network problems ......................................................................................... 248
Solve wireless network problems ............................................................................................ 251
Wireless connectivity checklist ................................................................................ 251
The control panel displays the message: The wireless feature on this product has been
turned off ............................................................................................................. 252
The product does not print after the wireless configuration completes ........................... 252
The product does not print, and the computer has a third-party firewall installed ........... 253
The wireless connection does not work after moving the wireless router or product ........ 253
Cannot connect more computers to the wireless product ............................................. 253
The wireless product loses communication when connected to a VPN .......................... 254
The network does not appear in the wireless networks list .......................................... 254
The wireless network is not functioning ..................................................................... 255
Solve product software problems with Windows ...................................................................... 256
Solve product software problems with Mac ............................................................................. 258
The printer driver is not listed in the Print & Scan list .................................................. 258
The product name does not appear in the product list in the Print & Scan list ................ 258
The printer driver does not automatically set up the selected product in the Print & Scan
list ....................................................................................................................... 258
A print job was not sent to the product that you wanted ............................................. 259
When connected with a USB cable, the product does not appear in the Print & Scan list
after the driver is selected. ...................................................................................... 259
You are using a generic printer driver when using a USB connection ........................... 259
Appendix A Supplies and accessories .............................................................................. 261
Order parts, accessories, and supplies ................................................................................... 262
Part numbers ....................................................................................................................... 262
Appendix B Service and support ...................................................................................... 263
Hewlett-Packard limited warranty statement ............................................................................. 264
End User License Agreement .................................................................................................. 266
OpenSSL ............................................................................................................................. 269
Customer support ................................................................................................................. 270
Appendix C Product specifications ................................................................................... 271
Physical specifications .......................................................................................................... 272
Power consumption, electrical specifications, and acoustic emissions .......................................... 272
Acoustic emissions ............................................................................................................... 272
Environmental specifications .................................................................................................. 273
xii ENWW
