6 Print ........................................................................................................................................................... 47
Print from a computer ......................................................................................................................................... 47
To print from a computer (Windows) ................................................................................................ 47
To print from a computer (OS X) ........................................................................................................ 48
To set up printing shortcuts (Windows) ............................................................................................ 49
To set up printing presets (OS X) ....................................................................................................... 49
To adjust or manage colors ............................................................................................................... 50
Choose a preset color theme for a print job ................................................................... 50
Adjust the color options for a print job manually ........................................................... 50
Match colors to your computer screen ........................................................................... 51
Control access to color printing ...................................................................................... 51
Print with HP ePrint ............................................................................................................................................. 51
Print o site by sending an email with the HP ePrint app ................................................................ 52
Print from an on-site computer or mobile device ............................................................................. 52
Print with AirPrint (OS X) ...................................................................................................................................... 52
Tips for print success ........................................................................................................................................... 53
Cartridge tips ..................................................................................................................................... 53
Paper loading tips ............................................................................................................................. 53
Printer settings tips (Windows) ......................................................................................................... 53
Printer settings tips (OS X) ................................................................................................................ 54
7 Solve problems ............................................................................................................................................ 55
Problem-solving checklist ................................................................................................................................... 55
Check that the product power is on .................................................................................................. 55
Check the control panel for error messages ..................................................................................... 55
Test print functionality ...................................................................................................................... 55
Try sending a print job from a computer .......................................................................................... 56
Factors that aect product performance ......................................................................................... 56
Information pages ............................................................................................................................................... 56
Factory-set defaults ............................................................................................................................................ 57
Cleaning routines ................................................................................................................................................. 57
Clean the printhead ........................................................................................................................... 57
Clean the control panel screen .......................................................................................................... 58
Jams and paper-feed issues ................................................................................................................................ 58
The product does not pick up paper ................................................................................................. 58
The product picks up multiple sheets of paper ................................................................................ 59
Prevent paper jams ........................................................................................................................... 59
Clear jams .......................................................................................................................................... 59
Jam locations .................................................................................................................. 60
Clear jams in Tray 1 (multipurpose tray) ........................................................................ 60
Clear jams in Tray 2 ......................................................................................................... 60
vi ENWW
